- Liked: Cleanliness, staff & service
pleasant stay and lovely view from private pool
We were a group of 6, with 4 staying in the apartment with private pool and 2 staying in the bungalow room. The view from the private pool and deck was amazing and the outside table and lounge chairs were great for our group of six. The bathroom showers need some renovating because water leaks onto the bathroom floor (very unsafe for senior citizens in our group). The view from the bungalow room was not great and the bathroom was small. The breakfast buffet food was very good but the coffee that is made from the coffee machine left a lot to be desired. I would recommend removing that machine altogether and brewing coffee in a pot instead! The hotel staff at reception were very accommodating and arranged a rental car for us in 15 minutes. We wished the staff brought our luggage more quickly to the rooms when we arrived (we had three senior citizens in our group that were exhausted after traveling 24+ hours from Brazil to Crete). The complimentary bottles of wine were a very nice touch when we arrived! Overall very pleasant stay and I would recommend Elounda Palm to others.