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Aquabella Hôtel & Spa

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Primary image
Indoor spa tub
Balcony
Balcony
Double Room, Balcony (Privilege) | View from room

Overview of Aquabella Hôtel & Spa

Aquabella Hôtel & Spa

4.0 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
Map
2 Rue Des Etuves, Aix-en-Provence, Bouches-du-Rhone, 13100

Explore the area

  • Popular LocationPlace d'Hotel de Ville5 min walk
  • Popular LocationCours Mirabeau8 min walk
  • Popular LocationPlace du Général de Gaulle9 min walk
  • AirportMarseille (MRS-Marseille - Provence)21 min drive

Choose dates to view prices

About this area

Aix-en-Provence

Located in Aix-en-Provence, Aquabella Hôtel & Spa is in the city center. Pavillon de Vendome and Paul Cezanne's Studio are cultural highlights, and travelers looking to shop may want to visit Cours Mirabeau and Les Allees Provencales.
Visit our Aix-en-Provence travel guideOpens in a new window
Map

What's nearby

  • Saint-Sauveur Cathedral - 3 min walk
  • Aix-en-Provence City Hall - 4 min walk
  • Place d'Hotel de Ville - 5 min walk
  • Cours Mirabeau - 8 min walk
  • Place du Général de Gaulle - 9 min walk

Getting around

  • Aix-en-Provence Station - 13 min walk
  • Marseille - Provence Airport (MRS) - 21 min drive

Restaurants

  • Le Poivre d'Ane - 2 min walk
  • Chez nous - 3 min walk
  • Le Bidule - 3 min walk
  • Aux délices du Liban - 3 min walk
  • Prima pasta - 3 min walk

About this property

Aquabella Hôtel & Spa

4-star boutique hotel in the heart of Aix-en-Provence Historic Centre
A poolside bar, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Aquabella Hôtel & Spa. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a massage, aromatherapy, or a body treatment. The onsite restaurant, l orangerie, features garden views and brunch. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks at this hotel include:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), self parking (surcharge), and multilingual staff
  • Luggage storage, tour/ticket assistance, and free newspapers
  • Express check-out, outdoor furniture, and a 24-hour front desk
  • Guest reviews say great things the dining options, breakfast, and location
Room features
All guestrooms at Aquabella Hôtel & Spa have comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with bathtubs and free toiletries
  • 82-cm flat-screen TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete COVID-19 vaccination at least 7 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: EUR 20 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • L orangerie

Things to do

  • Fitness center
  • Sauna
  • Seasonal outdoor pool
  • Spa services
  • Spa tub
  • Steam room

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting rooms - 8

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 82-cm flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Access via exterior corridors
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

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Policies

Check-in

Check-in from 3:00 PM - 6:00 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete COVID-19 vaccination at least 7 days prior to check-in

Renovations and closures

The following facilities or services will be unavailable from September 5 2022 to September 23 2022 (dates subject to change):
  • Sauna
  • Spa tub
The following facilities are closed seasonally each year. They will be closed from October 1 to April 9:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 per room

Children and extra beds

Children 16 and younger are not allowed at this property from July to August; the rest of the year they are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 20 per person (approximately)
  • Self parking fee: EUR 12 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to September
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 16 years old and younger are not permitted from July to August
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Aquabella Aix-en-Provence
Aquabella Hotel
Hotel Aquabella
Hotel Aquabella Aix-en-Provence
Aquabella Aix En Provence
Aquabella Hotel Aix En Provence
Hotel Aquabella
Aquabella Hôtel & Spa Hotel
Aquabella Hôtel & Spa Aix-en-Provence
Aquabella Hôtel & Spa Hotel Aix-en-Provence

Frequently asked questions

Does Aquabella Hôtel & Spa have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM–8:00 PM. The swimming pool is closed seasonally each year from October 1 to April 9.

How much does it cost to stay at Aquabella Hôtel & Spa?

As of Aug 20, 2022, prices found for a 1-night stay for 2 adults at Aquabella Hôtel & Spa on Sep 4, 2022 start from $168.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Aquabella Hôtel & Spa pet-friendly?

Yes, this property allows pets (limit 1 per room). There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Aquabella Hôtel & Spa?

Self parking is available for EUR 12 per night.

What time is check-in at Aquabella Hôtel & Spa?

Check-in is from 3:00 PM - 6:00 AM. Late check-in is available during limited hours.

What time is check-out at Aquabella Hôtel & Spa?

Check-out is at noon.

Where is Aquabella Hôtel & Spa located?

Located in Aix-en-Provence Historic Centre, this boutique hotel is within a 5-minute walk of Saint-Sauveur Cathedral, Aix-en-Provence City Hall, and Pavillon de Vendome. Place d'Hotel de Ville and Les Allees Provencales are also within 10 minutes. Aix-en-Provence Station is 13 minutes by foot.

Can I cancel my reservation for free at Aquabella Hôtel & Spa and receive a full refund?

Yes, Aquabella Hôtel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Aquabella Hôtel & Spa cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 421 out of 918 reviews
5 - Excellent 46%
Rating 4 - Good. 382 out of 918 reviews
4 - Good 42%
Rating 3 - Okay. 89 out of 918 reviews
3 - Okay 10%
Rating 2 - Poor. 15 out of 918 reviews
2 - Poor 2%
Rating 1 - Terrible. 11 out of 918 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.3/5

Staff & service

4.5/5

Amenities

4.2/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful oasis in the centre of Aix. Will return.
Stayed 3 nights in Aug 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
An unexpected oasis in the middle of the city!! Bravo to the Aquabella team for creating such an enjoyable experience start to finish: the facility is gorgeous and spotless, the staff Is professional and friendly and the pool is a welcome respite after a hot day of summer sightseeing. Don’t miss the terrific poolside cocktails, the delicious breakfast buffet and lovely restaurant. Thank you Aquabella - I’d recommend you to anyone and can’t wait to return!
Stayed 1 night in Aug 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with nice pool. The only thing that needs improvement is the Wi-Fi service in the bedrooms, which isn’t very good.
Stayed 4 nights in Jul 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful, the swimming pool was a bonus. Excelent restaurant. The only problem was to get in with the gps. Overall I will recommended
Stayed 3 nights in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with a beautiful pool.
Stayed 2 nights in Jun 2022

2/5 Poor

Liked: Cleanliness, amenities
Disliked: Staff & service
I don’t usually submit reviews, but since I would’ve appreciated the heads up- For solo travelers: I went to eat at the hotel restaurant. As I was being seated at a table for 2, I assume one of the managers motioned to the server & told her not to seat me. She looked slightly embarrassed & told me never mind, I couldn’t sit there. The mgr then came over & advised I could sit inside & eat (note: there was literally no one else sitting inside), or I could wait at the bar, but they were otherwise full. Now I get it - they’d prefer to give the table to 2 instead of 1. But they clearly weren’t full since she said I could be served then, just inside. Tucked away where I couldn’t be seen. Whether or not it was their intention, it made me feel inferior. Less worthy than anyone with a dining partner. & I’m never ok with that - Especially when I was a hotel guest. I left & found a great restaurant nearby, which I highly recommend - Le Poivre d’Ane. Also, it was super hot & the AC in my room wasn’t cooling. I admit I didn’t mention it to the desk bc it was late & I was just over it. Otherwise the hotel was fine. Parking is convenient & the pool area is nice.
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 5 nights in May 2022

4/5 Good

Stayed 1 night in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds, large room, lovely decor highlighting Aix en Provence. Wonderful restaurant.
Stayed 3 nights in Apr 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
Stayed 1 night in Apr 2022