Al Andalus Vacations from $389

I had a great stay at Elaf Ajyad Hotel. Everything was excellent from start to finish. The reception staff were very welcoming and professional, especially Anas,Turki and Abdullah, who were outstanding and always happy to help with anything.The kitchen workers were also very kind and helpful, and the room cleaning service was excellent. Highly recommend this hotel for anyone staying in Makkah as it’s very close and a buggy from the hotel to take them up and down.

⸻ Address Jabal Omar is a new hotel, but unfortunately the customer service is very poor. Even after the drop-off by the Jabal Omar shuttle bus, the hotel is not within the Haram area, and you still have to walk about 10–12 minutes to reach the Masjid. This might be manageable for young people, but it is not convenient for elderly guests who really need to stay much closer. Overall, the hotel feels quite far, the service is not good, and the food is very expensive. If you plan to dine in the hotel or have breakfast there, the prices are too high. Also, there are no nearby restaurants, so you don’t really have other options for food in the area. Sky Musalla is a great place to pray, but it is very small compared to the number of guests staying in Towers 1 and 2. Because of this, the area gets full very quickly, and if you are even 15-20 minutes early before salah start time, it is often closed. This becomes very inconvenient for people who want to pray, especially during busy prayer times. I would strongly suggest pilgrims avoid this hotel and instead book something closer, like near the Clock Tower. Please consider all the pros and cons carefully before booking this hotel.

Good room and service

The hotel is very conveniently located to access the haram, just have to cross the road. I was very impressed from check in to check out, all the staff are very helpful and friendly throughout. The lifts at this hotel are absolutely awesome, never a long wait for a lift at any time. The view from our room out to the haram from the 8th floor was great. Rooms aren’t big but well equipped and fairly modern, showers are great. Highly recommend this hotel.

Excellent customer service and good customer care, I must mention a name Imran Hussain who guided us on many issues as we were not able to speak Arabic language. I recommend this place to stay not far and a free bus shuttle 24/7.