“Great customer service and care. Very clean rooms. Convenient distance from airport. Great customer service. Receptionist helped me retrieve my lost phone. Very nice and friendly environment. Highly recommended.”
“The hotel has private parking for those traveling by car, and very helpful staff to help with it. Spacious rooms with a nice view over Amman (also from the restaurant windows)”
“First of all my bad experience started with Expedia I checked on single occupancy however we were two
When I arrived to the hotel they asked for extra 20 jod because we were two
When I checked online it was the same rate
I contacted the help line with Expedia they were not helpful
And I am sure it’s unfair I should have been refunded for the extra money
The room was horrible smelly and not clean at all the towels were old
The amenities are not there
The whole room smells old and rotten……