Best Western Plus Franklin Square Inn Troy/Albany

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Blackout drapes, iron/ironing board, free cribs/infant beds, Internet
Blackout drapes, iron/ironing board, free cribs/infant beds, Internet
Blackout drapes, iron/ironing board, free cribs/infant beds, Internet
Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Overview of Best Western Plus Franklin Square Inn Troy/Albany

Best Western Plus Franklin Square Inn Troy/Albany

2.5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
One Fourth Street, Troy, NY, 12180

Explore the area

  • Popular LocationRensselaer Polytechnic Institute4 min walk
  • Popular LocationTroy Savings Bank Music Hall7 min walk
  • Popular LocationRussell Sage College11 min walk
  • AirportAlbany, NY (ALB-Albany Intl.)14 min drive

Choose dates to view prices

About this area

Troy

Located in Troy, Best Western Plus Franklin Square Inn Troy/Albany is in the business district. The area's natural beauty can be seen at Governor Nelson A. Rockefeller Empire State Plaza, while Troy Savings Bank Music Hall and Palace Theater are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Times Union Center. Guests appreciate the hotel's central location.

What's nearby

  • Rensselaer Polytechnic Institute - 4 min walk
  • Arts Center of the Capital Region - 5 min walk
  • Troy Savings Bank Music Hall - 7 min walk
  • Rensselaer County Historical Society and Museum - 8 min walk
  • Russell Sage College - 11 min walk

Getting around

  • Albany-Rensselaer Station - 13 min drive
  • Albany Intl. Airport (ALB) - 14 min drive

Restaurants

  • Ryan's Wake — 2 min walk
  • Brown's Brewing Company — 3 min walk
  • Spill’n the Beans Coffeehouse & Bistro — 4 min walk
  • Lo Porto — 4 min walk
  • Peck's Arcade — 5 min walk

About this property

Best Western Plus Franklin Square Inn Troy/Albany

Hotel with free breakfast, near Rensselaer Polytechnic Institute
This smoke-free hotel features a 24-hour fitness center, a coffee shop/café, and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk. All 88 rooms offer flat-screen TVs with cable channels and conveniences like refrigerators and coffee makers. Other amenities available to guests include free local calls, hair dryers, and ironing boards.
Best Western Plus Franklin Square Inn Troy/Albany offers 88 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily
  • 1 coffee shop/café

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day
Dogs welcome
2 per room (up to 80 lbs)
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

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Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 380 out of 774 reviews
5 - Excellent 49%
Rating 4 - Good. 270 out of 774 reviews
4 - Good 35%
Rating 3 - Okay. 79 out of 774 reviews
3 - Okay 10%
Rating 2 - Poor. 29 out of 774 reviews
2 - Poor 4%
Rating 1 - Terrible. 16 out of 774 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of the staff.
Stayed 1 night in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very basic Best Western. I have stayed in several all over the east coast and this was the most basic. It does the job for a night stay but not one i would return to to stay a long period of time. There was also construction outside that you could hear from inside my room. If staying there soon ask for a room towars the back!
Stayed 1 night in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Clean and up to date.
Stayed 1 night in Aug 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2021

4/5 Good

Liked: Cleanliness, property conditions & facilities
No
Stayed 2 nights in Aug 2021