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Best Western Plus Franklin Square Inn Troy/Albany

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Lobby
Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) | Blackout drapes, iron/ironing board, free cribs/infant beds, Internet
Blackout drapes, iron/ironing board, free cribs/infant beds, Internet
Blackout drapes, iron/ironing board, free cribs/infant beds, Internet
Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Overview of Best Western Plus Franklin Square Inn Troy/Albany

Best Western Plus Franklin Square Inn Troy/Albany

2.5 star property

8.4/10 Very Good

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
  • Gym
Map
One Fourth Street, Troy, NY, 12180

Explore the area

  • Popular LocationRensselaer Polytechnic Institute4 min walk
  • Popular LocationTroy Savings Bank Music Hall7 min walk
  • Popular LocationRussell Sage College8 min walk
  • AirportAlbany, NY (ALB-Albany Intl.)14 min drive

Room options

About this area

Troy

Located in Troy, Best Western Plus Franklin Square Inn Troy/Albany is in the business district. The area's natural beauty can be seen at Governor Nelson A. Rockefeller Empire State Plaza, while Troy Savings Bank Music Hall and Palace Theater are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at MVP Arena. Guests appreciate the hotel's central location.

What's nearby

  • Rensselaer Polytechnic Institute - 4 min walk
  • Troy Savings Bank Music Hall - 7 min walk
  • Russell Sage College - 8 min walk
  • Rensselaer County Historical Society and Museum - 8 min walk
  • Experimental Media and Performing Arts Center - 11 min walk

Getting around

  • Albany International Airport Station - 17 min drive
  • Albany Intl. Airport (ALB) - 14 min drive

Restaurants

  • Ryan's Wake - 2 min walk
  • Shalimar Restaurant - 3 min walk
  • Brown's Brewing Company - 3 min walk
  • Spill’n the Beans Coffeehouse & Bistro - 4 min walk
  • Lo Porto - 4 min walk

About this property

Best Western Plus Franklin Square Inn Troy/Albany

Hotel in the business district
Located close to Troy Savings Bank Music Hall and Russell Sage College, Best Western Plus Franklin Square Inn Troy/Albany provides free full breakfast, a terrace, and a coffee shop/cafe. Free WiFi in public areas is available to all guests, along with a garden and laundry facilities.
You'll also enjoy perks such as:
  • Free self parking
  • ATM/banking services, an elevator, and tour/ticket assistance
  • Luggage storage, smoke-free premises, and a computer station
  • Guest reviews speak well of the central location and helpful staff
Room features
All 88 rooms feature comforts such as air conditioning, in addition to amenities like high-speed Internet. Guest reviews speak positively of the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, refrigerators, and free infant beds

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • 1 coffee shop/cafe

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

BEST WESTERN PLUS Franklin Square Albany
BEST WESTERN PLUS Franklin Square Inn Albany
BEST WESTERN PLUS Franklin Square Inn Troy Albany
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Frequently asked questions

Is Best Western Plus Franklin Square Inn Troy/Albany pet-friendly?

Yes, this hotel allows dogs (limit 2 per room) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 30 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Best Western Plus Franklin Square Inn Troy/Albany?

As of Feb 3, 2023, prices found for a 1-night stay for 2 adults at Best Western Plus Franklin Square Inn Troy/Albany on Feb 12, 2023 start from $113.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus Franklin Square Inn Troy/Albany?

Self parking is free at this property.

What time is check-in at Best Western Plus Franklin Square Inn Troy/Albany?

Check-in is from 4:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Franklin Square Inn Troy/Albany?

Check-out is at 11 AM.

Where is Best Western Plus Franklin Square Inn Troy/Albany located?

Situated in the historical district, this hotel is within a 10-minute walk of Rensselaer Polytechnic Institute, Troy Savings Bank Music Hall, and Russell Sage College. Palace Theater and New York State Capitol Building are also within 9 mi (15 km).

Can I cancel my reservation for free at Best Western Plus Franklin Square Inn Troy/Albany and receive a full refund?

Yes, Best Western Plus Franklin Square Inn Troy/Albany offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Plus Franklin Square Inn Troy/Albany cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.4

Very Good

Rating 10 - Excellent. 453 out of 910 reviews" "
" "10 - Excellent 50%
Rating 8 - Good. 309 out of 910 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 86 out of 910 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 40 out of 910 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 22 out of 910 reviews" "
" "2 - Terrible 2%

8.8/10

Cleanliness

8.9/10

Staff & service

8.1/10

Amenities

8.5/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Emery, La Center

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodated family gatherings in lobby.
Stayed 1 night in Jan 2023

6/10 Okay

Petra

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
In an attempt to modernize this hotel, simple things like a shower that drains quickly was ignored. The staff is remarkably kind & pleasant. Best Western would needs to put some more $$ into this property.

10/10 Excellent

gretchen, Las Vegas

Liked: Cleanliness, staff & service, amenities
Full breakfast is great.
Stayed 1 night in Dec 2022

8/10 Good

vittorio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verry good location. Verry clean.

4/10 Poor

Michael

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was not cleaned well. There was an issue with my reservation and hotel was not helpful.

10/10 Excellent

Bob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Location
Stayed 1 night in Nov 2022

10/10 Excellent

Lin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the place, it is in a convenient and can walk to the restaurants.
Stayed 2 nights in Nov 2022

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Professional
Stayed 1 night in Nov 2022

10/10 Excellent

Daniel, Waltham

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Place no Complains
Stayed 1 night in Nov 2022

8/10 Good

Ana, Toa Baja

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in and check out. Very convenient location for us.
Stayed 4 nights in Oct 2022