Isleta Resort and Casino

Photo gallery for Isleta Resort and Casino

Interior entrance
Indoor pool, outdoor pool, open 9:00 AM to 8:00 PM, free cabanas
Indoor pool, outdoor pool, open 9:00 AM to 8:00 PM, free cabanas
Indoor pool, outdoor pool, open 9:00 AM to 8:00 PM, free cabanas
Balcony

Overview of Isleta Resort and Casino

Isleta Resort and Casino

4.0 star property

4.2/5 Very Good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Spa
Map
11000 Broadway Blvd SE, Albuquerque, NM, 87105

Explore the area

  • Popular LocationIsleta Casino1 min walk
  • Popular LocationGutierrez-Hubbell House8 min drive
  • AirportAlbuquerque, NM (ABQ-Albuquerque Intl. Sunport)10 min drive
  • Popular LocationThe Pavilion12 min drive

Choose dates to view prices

About this area

Albuquerque

Near a metro station, Isleta Resort and Casino is in an area with great airport proximity. Looking to enjoy an event or a game? See what's going on at Albuquerque Dragway or Isotopes Park.

What's nearby

  • Isleta Casino - 1 min walk
  • Gutierrez-Hubbell House - 8 min drive
  • Isleta Amphitheater - 10 min drive
  • The Pavilion - 12 min drive
  • Albuquerque Dragway - 14 min drive

Getting around

  • Alvarado Transportation Center - 12 min drive
  • Albuquerque International Sunport (ABQ) - 10 min drive

About this property

Isleta Resort and Casino

4-star spa resort, walk to Isleta Casino
This smoke-free resort features 3 restaurants, a full-service spa, and a golf course. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and free train station pick-up. Additionally, a casino, an indoor pool, and an outdoor pool are onsite.
Isleta Resort and Casino offers 201 air-conditioned accommodations with iPod docking stations and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LCD televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Albuquerque resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can play rounds at the 27-hole golf course. An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Free roundtrip airport shuttle from 7:00 AM - 10:30 PM
  • Free roundtrip train station shuttle from 7:00 AM - 9:00 PM
  • Train station shuttle at scheduled times

Food and drink

  • Full breakfast available for a fee daily 6 AM–10:30 AM: USD 7-20 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Chills

Things to do

  • 27 holes of golf
  • Art gallery
  • Fishing
  • Fitness center
  • Full-service spa
  • Golf driving range
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Golf cart
  • Golf clubhouse
  • Golf clubs
  • Golf lessions with a pro
  • Golf pro shop
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (30000 square feet of space)
  • Meeting rooms - 12

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open select days
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bathtub
  • Assistive listening devices available
  • Braille signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Pool access ramp on site
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 19 casino gaming tables
  • 1830 casino slot machines
  • Bingo
  • Casino (100000 square feet of space)
  • Casino sportsbook
  • Casino VIP room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 42-inch LCD TV
  • Digital channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
All hotel guests must enter through the main casino entrance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 20 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 8:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Isleta
Isleta Resort Casino
Isleta Casino Albuquerque
Isleta Resort & Casino
Isleta Resort & Casino Albuquerque
Hard Rock Hotel And Casino Albuquerque
Isleta Hotel Albuquerque
Isleta Resort Casino Albuquerque
Isleta Resort Casino
Isleta And Casino Albuquerque
Isleta Resort and Casino Resort
Isleta Resort Casino Adults Only
Isleta Resort and Casino Albuquerque
Isleta Resort and Casino Resort Albuquerque

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 554 out of 985 reviews
5 - Excellent 56%
Rating 4 - Good. 221 out of 985 reviews
4 - Good 22%
Rating 3 - Okay. 99 out of 985 reviews
3 - Okay 10%
Rating 2 - Poor. 53 out of 985 reviews
2 - Poor 5%
Rating 1 - Terrible. 58 out of 985 reviews
1 - Terrible 6%

4.5/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

4.1/5

Eco-friendliness

4/5 Good

Traveled with partner
Liked: Cleanliness
This was a comfortable room and bed. Close to the airport for our flight the next morning. They advertised 3 fast food restaurants but only one was open. The coffee and ice cream shop advertised open til 8 but closed before 6. The hot tub was broke. We got one coffee pod for a room for two. We ordered their breakfast (the only room service available). It was quick and good.
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. It really connects with the history of this area. The staff is really friendly and easy check in.
Stayed 1 night in Jun 2022

3/5 Okay

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I had a great time for my birthday. Most of the staff was friendly, however what I didn’t like is how I was in the shower so I couldn’t respond to the cleaning staff and he just walked into my room. To me that is not ok and I feel very violated. For that I won’t stay again.
Stayed 1 night in Jun 2022

2/5 Poor

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Average room, average casino, nothing spectacular. Check-in was supposed to be at 4, however, my room was not ready, and I had to leave for a 6 o'clock event without being able to get ready
Stayed 1 night in Jun 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious.
Stayed 1 night in Jun 2022