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SureStay Plus Hotel by Best Western Lehigh Valley

Photo gallery for SureStay Plus Hotel by Best Western Lehigh Valley

Featured Image
Seasonal outdoor pool
View from Room
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Overview of SureStay Plus Hotel by Best Western Lehigh Valley

SureStay Plus Hotel by Best Western Lehigh Valley

3 out of 5

3.6/5 Good

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
300 Gateway Dr, Bethlehem, PA, 18017

Explore the area

  • Popular LocationBethlehem Golf Club5 min drive
  • AirportAllentown, PA (ABE-Lehigh Valley Intl.)6 min drive
  • Popular LocationDutch Springs Aqua Park6 min drive
  • Popular LocationNorthampton Community College7 min drive

Choose dates to view prices

About this area

Bethlehem

Located in Bethlehem, SureStay Plus Hotel by Best Western Lehigh Valley is in the business district and near the airport. The area's natural beauty can be seen at SteelStacks and popular attractions include Crayola Factory and Dorney Park & Wildwater Kingdom. Looking to enjoy an event or a game while in town? See what's going on at PPL Center.
Visit our Bethlehem travel guideOpens in a new window
Map

What's nearby

  • Bethlehem Golf Club - 5 min drive
  • Dutch Springs Aqua Park - 6 min drive
  • Historic Bethlehem Visitor Center - 6 min drive
  • Historic Hotel Bethlehem - 7 min drive
  • Northampton Community College - 7 min drive

Getting around

  • Lehigh Valley Intl. Airport (ABE) - 6 min drive

Restaurants

  • The Foundry — 1 min walk
  • Foundry Cocktail Lounge — 1 min walk
  • Prime Steakhouse — 15 min walk
  • Cactus Blue — 4 min drive
  • Hanoverville Roadhouse — 4 min drive

About this property

SureStay Plus Hotel by Best Western Lehigh Valley

3-star hotel with free breakfast and restaurant
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. All 192 rooms provide conveniences like refrigerators and microwaves, plus WiFi and LCD TVs with cable channels. Other amenities available to guests include room service, hydromassage showerheads, and coffee makers.
SureStay Plus Hotel by Best Western Lehigh Valley offers 192 accommodations with safes and coffee/tea makers. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in November 2019.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.00)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Access to nearby indoor pool
  • Children's pool
  • Seasonal outdoor pool

Family friendly

  • Access to nearby indoor pool
  • Children's pool
  • Free cribs/infant beds
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • No elevators
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - November 2019
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

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Bethlehem
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Hotel
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Family friendly
Family friendly
Pool
Pool
Guest rating 3.5+
Guest rating 3.5+
Parking included
Parking included

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 28 to May 27:
  • Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per night (maximum USD 100.00 per stay), plus a deposit of USD 20 per stay
Dogs and cats welcome
2 per room (up to 75 lbs)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 (rates may vary)
  • Pet deposit: USD 20 per stay
  • Pet fee: USD 30 per accommodation, per night (maximum USD 100.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Lehigh Valley Hotel
Surestay Plus By Lehigh Valley
SureStay Plus Hotel by Best Western Lehigh Valley Hotel
SureStay Collection by Best Western Lehigh Valley Hotel
Lehigh Valley Hotel SureStay Collection by Best Western
SureStay Plus Hotel by Best Western Lehigh Valley Bethlehem

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 262 out of 975 reviews
5 - Excellent 27%
Rating 4 - Good. 337 out of 975 reviews
4 - Good 35%
Rating 3 - Okay. 189 out of 975 reviews
3 - Okay 19%
Rating 2 - Poor. 115 out of 975 reviews
2 - Poor 12%
Rating 1 - Terrible. 72 out of 975 reviews
1 - Terrible 7%

3.6/5

Cleanliness

3.9/5

Staff & service

3.6/5

Amenities

3.4/5

Property conditions & facilities
Write a review

1/5 Terrible

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Lobby was only nice part of facility, as soon as you walk around corner through hallways the carpets were disgusting and smelled like people openly smoked pot in them. Rooms weren’t any nicer. Looked like they had a nice restaurant and bar but normal guest could not use them because of a wedding.
Stayed 2 nights in Oct 2021

2/5 Poor

Traveled with partner
Disliked: Property conditions & facilities
the hallways were dirty , the tub in the room was old and dingy , the bathroom sink area was all peeled off , we got 2 towels and stayed 2 nights. the front desk clerk was very nice , the breakfast to go was ok noisy , very noisy
Stayed 2 nights in Oct 2021

3/5 Okay

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
N/A
Stayed 2 nights in Oct 2021

2/5 Poor

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled bad, it was set to 60 degrees, there were water stains on the ceiling, it was pretty grubby. There was nothing at all redeeming about this hotel, especially for the price. We expected a lot better.
Stayed 1 night in Sep 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed our one night stay. The room was clean and my kids really enjoyed the pool. The hallway was a bit dirty, the carpet was stained, but the rest of the hotel was nice. I would recommend this place.
Stayed 1 night in Aug 2021