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Clean room, id dint like the fact that I had to pay $35 per night for parking.

The room was very nice and clean. Staff was very friendly and kind.

The facility was very interesting, the rooms were quite comfortable but the bed and the linens were to die for. I’ve never slept in a more comfortable bed outside of my own. I don’t know how they launder the linens but they softness and fresh clean scent of the sheets, pillowcases and even the bath towels was amazing.

don't care about eco-friendliness. and it was good stay. i had to wait a while to get the room because it was about the same cost as the hilton

This location was perfect. Close to restaurants that you could walk to. Close to shopping and the metro station. Everything was clean. Breakfast was decent. The room was clean and the hallways smelled good. The staff was friendly and helpful. Pool was clean but not heated

Only negative is on Expedia. could not find if parking was free or cost extra. It implied it was included. Luckily before I booked I read the reviews and could see from others they charge 25$ a night

initially, I was upset because I was charged then told that my reservation was not in the system. Upon further review, the manager quickly alerted me that I had booked for Sunday and not Saturday as I had originally thought. she was patient and very professional and accommodating me although it was my error. I owe her tremendous gratitude and great customer service followed. The room I had was clean recently remodeled and she took a negative and turned to a positive. Thank you both.

Clean

Excellent

Great place to stay. There's a nice garage to park your car for under $10 just around the corner on Orange. Valet is $44.

Friendly front desk folks always greeted you as you walked by

This hotel is amazing! The rooms are huge, clean, and updated. The laundromat in the building was useful and clean. The breakfast was delicious and they have Starbucks coffee! Also, we had a problem with something happening to on of the two suites we had and they absolutely made it right immediately. We are definitely coming back and highly recommend this hotel. Traveling from NJ with 5 kids (3 toddlers and 2 teens)

Clean

Staff is a little up tight, doing there job a little too well. But it was a nice stay

The staff was very friendly and helpful! The common area was well kept and the rooms were very nice! My only criticism about my stay is that we had to pay for parking. I believe that parking should be free & standard with any stay at a hotel. Overall I had a wonderful stay :)

Always a great stay. But the lady at the front desk at night is not very friendly or welcoming. But it’s always a comfortable stay when I stay here I love this place and location.

Our family stayed a total of 2 nights. The hotel was clean looks like recently renovated. Our rooms were very clean and beds were comfortable. Microwave and mini fridge worked perfectly. Staff was friendly. Would recommend this hotels to others and my family and I would definitely stay here again.

50% of retail is closed including independent restaurants. I remember it in its hay day. Its still a unique property but I dont see a way yo get full occupancy for retail. Still clean and a nice inexpensive place to stay downtown.