“We notified the hotel that we were checking in late. When we got there we were given room 516 initially which is two beds. I talked to the lady at the front desk and told her that I booked a king bed. She said since we booked with a 3rd party it is requested but not guaranteed. I said I already pre-paid and again she reiterated that it is requested and guaranteed. So I said what is the point in choosing a room and pre-paying? I said I am a married person and now we are going to sleep in two……
“We notified the hotel that we were checking in late. When we got there we were given room 516 initially which is two beds. I talked to the lady at the front desk and told her that I booked a king bed. She said since we booked with a 3rd party it is requested but not guaranteed. I said I already pre-paid and again she reiterated that it is requested and guaranteed. So I said what is the point in choosing a room and pre-paying? I said I am a married person and now we are going to sleep in two……
Cristina