Alum Chine Beach Tours

Wi-Fi didn’t quite reach the room Hallways/stairwells were clean, but a little tired/worn

Because of the age of the building there was no air conditioning. And only a tiny fan in the round. 10” I found it was just to unbearable to sleep. Warm day and room above the kitchen. One member of staff said to mention to reception. She said they have a lot of people say about it and they should be doing something about it. Was I was checking out and mentioned to the lady there. She brushed me off and I felt awkward and hurt. She did not care.

The entrance and lobby area is quite something. The staff are very friendly and on hand for anything you may require. They also left our son a card and some chocolates for his birthday which was a nice touch. The rooms are spacious and well decorated but beds seem small, mattresses are soft and comfortable. The room cleanliness was questionable quite a number of stains on the carpet, windows dirty, the carpet and tiles were not clean and didn’t seem as if the carpet had been hoovered. The wardrobe smelt like fish and the robes that were left had makeup stains on them along with some “other” stains. Coffee machine and tea facilities was well stocked along with the mini fridge items. The hallways and lobby’s really smelt like a particular plant you’d smoke. For the amount of time we were in the room it was “fine” if we were staying longer than the one night I’d definitely have complained about the room. For £200 a night I’d expect the finishing touches and cleanliness to be A*. Probably wouldn’t stay again.