Find Hotel with a Concierge in Bournemouth

"Friendly staff. Room and bathroom very clean and bed super comfy! "

"Good"

"Sarah, one of the check in staff on main reception, was absolutely excellent. Outstanding customer service. The hotel was clean, spacious and perfectly laid out and I had a great stay."

"Old Fashioned Hotel. Gardens. Right by the sea and close to the City Centre. Very good water pressure for shower. Had small double room which was fine as only there to sleep. A long walk to get to lift for my room. Charge £5 extra a day to use the pool. Exceptional service - best I've ever experienced. Stayed an extra night I was so comfortable there. Thank you."

"The breakfast was varied and fresh. The staff were excellent, Yuko on reception and Tom who looked after us with afternoon tea, where both exceptional and a credit to the hotel, both were very professional and polite. The afternoon tea was superb, and the bar lounge area was very comfortable in front of an open fire Parking felt safe, we had a Horsebox which was cater for."

"Only stayed for a night but room was nice, staff friendly. "

"Wonderful Family Stay – Highly Recommend! We had a fantastic two-night family break at the Cumberland Hotel. We booked a family room with a king-size bed and bunk beds, and used Tesco Clubcard points which was a great bonus. We arrived just before check-in, easily found parking, and were warmly welcomed. Although our room wasn’t quite ready, we were invited to use the outdoor pool – a real treat on a sunny day! The pool was clean, well-staffed, and perfect for families. Huge thanks to Ali and Sophia, who looked after us for the whole trip with big smiles and great service. Our sea-view family room was spacious, spotless, and freshly decorated. The view from the balcony was stunning, and the in-room fridge was a brilliant touch for families. The bathroom was modern, though the shower pressure could be improved. Breakfast was another highlight. The buffet was hot, fresh, and constantly topped up. Franck, (age 82 was a gem) who served us, was an absolute star – even warming pancakes for our girls! The Friday night fireworks was amazing! A great bonus: guests can use facilities at other Oceana hotels. We enjoyed both outdoor pools and even used the indoor pool next door. Classic, friendly service like this is rare – every member of staff was lovely, a real credit to the team. We had a brilliant holiday and can’t wait to return! "