Amport Vacations from $615

Room was clean. I enjoyed my breakfast but my husband was a bit disappointed.

Room very noisy at night! There was a consistent humming noise in room which got worse then went away then started up again got worse then went away! Not sure if it was outside or in hotel. Alley way a night that the room over looked had people shouting and being noisy! Badly fitted duet quilt that in the end i took off bed and just had duet cover over us!,but couldn't believe the disgusting quilt underneath the cover! Looked as though it had been out on the street! Very discoloured and large stains! which we have photos of!

We have now stayed 3 times here and each stay previous was excellent, however despite the reasons below we will still use this hotel for our visits to Basingstoke. Prices are always excellent, staff are helpful and friendly the actual building is sound and not hard to get around but this visit was a little different, the bed had no substance to speak of it was wafer thin and later during the night thetv reception was cutting out constantly so we had to use our phones for that couple of hours of entertainment. We did reception on our way out who said we should have come to them and s room change could have been organised, we never thought of this as the first night we went to bed late same on the second also so we didywant yo kick up a fuss, so fair play if we feel it's not right we have been given an option, thanks to reception for letting us know and see you again soon.

We stayed over night as we had a work party there. Room very comfortable. Nice friendly welcome when we checked in. The bar staff very very attentive and efficient. Food was lovey. Thank you

This exquisite little hotel is an architectural gem, beautifully decorated, comfortable rooms with sumptuous bathrooms, designed for luxury getaways. No food service is offered, except a token continental morning starter, but ample dining is available within walking distance. Hotel staff is very helpful, friendly and discreet. We would gladly have spent more nights here, and heartily recommend the Carlton for a unique experience.