“Receptionist asked me for payment when I tried to check out. He put me on hold for a while just to confirm. I wonder why when I had already made payments days before coming there and yet he put me through such stress. ”
“The best hotel we’ve stayed in so far. The environment makes you feel like you are king or some type of government official lol. I love everything about the place. Beautiful view of the ocean, beautiful view of the community and the mountains.
The foods are amazingly homemade delicious. Peaceful, quite and elegance. ”
“The GOOD: In a prime location to everything, the staff was friendly and courteous, and the breakfast was tailored made. The BAD: Inside the room, the floors are covered in dark stains (so gross), the bathroom has a dungeon feel and the shower surrounding has a lot of mold. The rooms desperately needs to be refinished or upgraded.”
“Erg duur voor de prijs. Het ziet er op foto veel mooie uit dan in het werkelijkheid.
De bedden zijn niet comfortabel, het lijkt of je op een harde vloer ligt (op zijn zachts gezegd)”
“Room is small with only 1 outlet to plug in anything. To use my curling iron I have to unplug my phone that I need fully charged before going out. The decorative pillows on the bed has a old dusty musty smell and obviously hadn't been cleaned. When I lay in the bed 🛌 my skin keeps itching 😩. The mattress is VERY HARD, but pillows were soft. The Television didnt turn on. The AC turned off on its own. There is no iron in the rooms or blowdryer for your hair. There is no coffee maker either. This……
“What an awful experience,where do I start?
A few days before my trip I contacted the property. The owner first said he couldn't host me because he was fully booked and asked me to cancel the reservation. After a few exchanges he said he could host me if I booked directly with him (at a higher price than what I had booked).
At that time I could no longer cancel my reservation without paying any fee so, after he said he wouldn't respect my reservation I reported the issue to Expedia. Not so happy……
“We had such a wonderful stay at this beautiful beach hotel! The food was delicious, the staff were incredibly friendly, and the apartment was spacious and very comfortable. It was truly a pleasure being there, and we felt so well taken care of.
Thank you so much to the entire team for making our stay so special. We can’t wait to come back again soon!”
“Should have earned 5 stars - but apparently we got there during renovations, so we really could not have full access to amenities that we in the process of being brought in or managed in some way.
Apparently the website needs some attention as well - the hosts could not see our whole reservation.
We were about to leave and find another hotel, but the hosts did some last minute shifting around to make a one night stay tolerable.”
“Room isn’t cleaned unless you ask them to, bit nobody tells you that when you check in. Even hanging the sign asking the maid to clean the room didnt work. I still came back 8 hours later to an uncleaned room. At buffet breakfast there were flies everywhere. This could have easily been solved with mosquito coils bit I only got glaring looks when I suggested it. ”
“This hotel is in a hidden place and difficult to access. It was a nightmare. We also called in advance and could've been warned by staff. I'll rather not share the rest of the experience”
“We had a long stay, personnel was very helpful in providing variation in the menu. The food was excellent, better than any restaurant nearby. Our transport from Accra did not show up, staff was very helpful in booking alternative transport.”
