“I will never stay at this property again. Upon arrival I was asked if I wanted them to charge card on file.. I clearly articulated no AND handed the card that I wanted charged! This facility placed a double hold on both cards without my consent, isn’t that illegal!”
“Just be prepared to pay a double portion for amenities fee if you’re booking with a third party. It doesn’t matter if you have proof on your credit card that you paid. The lady was very kind and explained the system however you have some people that don’t pay attention to details and will charge extra without looking into a situation and get a nasty attitude with you when you ask a question regarding a bill. I’ve never experienced this in all my travels as Nurse and I will not ever be staying……