“Muy buena experiencia! Excelente ubicación … súper cerca de casco viejo. Solo tengan en cuenta que hay yea la comunicación con el lobby is mínima. Nos ofrecieron mantener las maletas en el check out pero al final no hubo nadie en el front desk. Después de esto, súper recomendado ”
“Muy buena experiencia! Excelente ubicación … súper cerca de casco viejo. Solo tengan en cuenta que hay yea la comunicación con el lobby is mínima. Nos ofrecieron mantener las maletas en el check out pero al final no hubo nadie en el front desk. Después de esto, súper recomendado ”
“There is no lobby, if you arrive before the check in time you will not have access to the property so you will not have where to put your stuff, the same way after checking out.
That’s unfortunate because the hotel has a wonderful location, is super clean, safe and modern. ”
“There is no lobby, if you arrive before the check in time you will not have access to the property so you will not have where to put your stuff, the same way after checking out.
That’s unfortunate because the hotel has a wonderful location, is super clean, safe and modern. ”
“Appart’hôtel avec une vue incroyable sur la baie de Mundaka. Chambre tout confort spacieuse toute équipée. Proximité de la plage et du port. J’ai trouvé un parking gratuit à proximité en novembre. En été il serait préférable de reserver le parking. L’endroit ideal pour visiter la côte Basque. ”
“Appart’hôtel avec une vue incroyable sur la baie de Mundaka. Chambre tout confort spacieuse toute équipée. Proximité de la plage et du port. J’ai trouvé un parking gratuit à proximité en novembre. En été il serait préférable de reserver le parking. L’endroit ideal pour visiter la côte Basque. ”
“The property is completely remodeled and the space is excellent for the price. It is also very well located, which makes it convenient for exploring the city.
However, the biggest downside is the lack of on-site staff. There are no people to assist with check-in or check-out, as everything is fully automated. When problems arise with the room, you are essentially on your own. In our case, the air conditioning in our room did not work. I called the support number provided and spoke with Mohamed,……
“The property is completely remodeled and the space is excellent for the price. It is also very well located, which makes it convenient for exploring the city.
However, the biggest downside is the lack of on-site staff. There are no people to assist with check-in or check-out, as everything is fully automated. When problems arise with the room, you are essentially on your own. In our case, the air conditioning in our room did not work. I called the support number provided and spoke with Mohamed,……
"A disappointing experience - written by my husband who was the one who stays at this hotel
Spent a night in the Artist Gran hotel of Arts on my way back from the Camino de Santiago. I do not know if it was because of my backpack and casual pilgrim dressing but from the start, the service was a bit arrogant. I booked a room with queen size bed (indicating preference on high floor), but was given a DOUBLE bed for 3rd floor. As for the view, Smart Inner View means facing the window of your neighbor (welcome back to the dormitory in the Albergue!). An experience certainly not to be repeated. Get yourself an hotel with better service. You deserve better!"
"Bad service and accommodation for the price!
For a new hotel the room is extremely badly designed. No socket for the kettle, constant buzzing sound from the electric box and poor drainage in the shower leading to a bad smell. Cleaning is also bad. Used toothpick found in the sink area and left there for four days. Mugs left unwashed. Coffee/amenities in the room not topped up.
Breakfast is not worth the money and runs out of food at least an hour before breakfast is due to finish, staff very lazy and don’t attempt to top up the food or clear plates from tables (whilst eating food in front of guests). Same level of poor service was seen in the rooftop bar, with glasses all over near the pool. All staff need a significant amount of training to be at an acceptable standard. "