Aruba Aloe Museum Tours

Very nice for the family. Food was awesome. MULLIGANS RESTAURANT WAS THE BEST. Mr. Hoover treated us very nice.

The food was amazing and the beaches were just what we wanted our issue was our room key. The lock on our door malfunctioned MULTIPLE times and I mean MULTIPLE!! Each time we were told the same thing that we put our keycard near our phone or near our credit cards. Well this was far from the truth, they would reactivate our cards and then send maintenance to our room to redo the door. It would work for approximately 30 mins and then back not being able to access our room. Finally, we asked to switch rooms, great we are going to get another room and not have to deal with that. Then they had us pack everything and we were out of a room for over 3 hours waiting on another one. We basically lost our final to last day waiting around to change rooms. There was absolutely no need for us to go back and forth to the lobby over 7 times to get a room with a working key. I will say the staff we dealt with was very apologetic but it still didn’t help the fact of not being able to access our room. If you are wanting beautiful beaches, good drinks and a nice place to stay this is it. If you do have issues with your room keys, get the staff to come witness it so they do not think you are just making things up.

The property is clean, the staff is friendly and eager to please you. We loved having martinis at the Bon Bini bar after dinner. Wonderful stay at beautiful RIU Palace Aruba.