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Overview of TAISETSUZAN SHIROGANE KANKO HOTEL

Photo gallery

Guest reviews

2.9 / 5
16 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Bar

Map

What's nearby

Popular LocationShirokane Hot Spring2 min walk
Popular LocationBlue Pond4 min drive
RestaurantHobbito8 min drive
Restaurantカフェレストラン バーチ8 min drive
AirportAsahikawa (AKJ)33 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Room

    Room

    Room amenities

    • 172 sq ft
    • Sleeps 4
    • 4 Twin Futons
    Show details
  • Western Style Room

    Western Style Room

    Room amenities

    • 344 sq ft
    • Sleeps 4
    • 2 Twin Beds and 2 Double Sofa Beds
    Show details
  • Japanese Style Room (9.5 tatami mats), In-Room Dining

    Japanese Style Room (9.5 tatami mats), In-Room Dining

    Room amenities

    • 172 sq ft
    • Sleeps 5
    • 5 Twin Futons
    Show details

About this area

Biei

TAISETSUZAN SHIROGANE KANKO HOTEL is located in Biei. Shirahige Falls and Shikisai no Oka reflect the area's natural beauty and area attractions include Blue Pond (Aoiike) and Flowerland Kamifurano. Lavender East and Farm Tomita are also worth visiting.

Visit our Biei travel guide
Popular Location

What's nearby

  • Shirokane Hot Spring - 2 min walk
  • Blue Pond - 4 min drive
  • Fukiage Onsen - 8 min drive
  • Shikisai no Oka - 19 min drive
  • Farm Tomita - 28 min drive

Getting around

  • Nishinaka station - 25 min drive
  • Asahikawa (AKJ) - 33 min drive

Restaurants

  • Hobbito - 8 min drive
  • カフェレストラン バーチ - 8 min drive

About this property

TAISETSUZAN SHIROGANE KANKO HOTEL

3-star Biei hotel in Shirogane Onsen with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a meeting room. WiFi in public areas is free. Other amenities include a 24-hour front desk, an arcade/game room, and gift shops/newsstands. All 74 rooms feature TVs with digital channels, plus thoughtful touches like slippers and children's slippers. Phones and free toiletries are also available to guests.
TAISETSUZAN SHIROGANE KANKO HOTEL offers 74 accommodations with slippers and complimentary toiletries. Digital television is provided. Bathrooms include shower/tub combinations and children's slippers.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available

Food and drink

1 restaurant
1 bar

Things to do

Arcade/game room
Hot springs
Karaoke

Family friendly

Arcade/game room

Conveniences

Elevator
Gift shop/newsstand

Guest services

24-hour front desk
Luggage storage

Business services

1 meeting room

Spa

Indoor mineral hot springs (onsen)
Outdoor mineral hot springs (onsen)
Separate men/women areas in public bath
Yukata (Japanese robe)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Braille signage
Handrails in stairways
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site

More

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Heating
Hypo-allergenic bedding

Bathroom

Free toiletries
Shower/tub combination
Towels

Entertainment

22-inch TV
Digital channels

More

Children's slippers
Phone
Slippers

Policies

Check-in

Check-in between 3 PM - 8 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Renovations and closures

This property is closed from 13 April 2020 to 14 April 2020 (dates subject to change).

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types accepted at this property

Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Property is also known as

  • Daisetsuzan Shirogane Kanko Hotel Biei
  • Daisetsuzan Shirogane Kanko Biei
  • Daisetsuzan Shirogane Kanko
  • Taisetsuzan Shirogane Kanko Hotel Biei-Cho Hokkaido Japan
  • Taisetsuzan Shirogane Kanko
  • TAISETSUZAN SHIROGANE KANKO HOTEL Biei
  • TAISETSUZAN SHIROGANE KANKO HOTEL Hotel
  • TAISETSUZAN SHIROGANE KANKO HOTEL Hotel Biei
All reviews

Frequently asked questions

Guest reviews

2.9

Guest rating

5 - Excellent
1
4 - Good
4
3 - Okay
7
2 - Mediocre
1
1 - Poor
3
3.1
Cleanliness
3.2
Service and Staff
3.0
Amenities
3.0
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely outdoor onsen

Was able to enjoy the onsen, especially the outdoor one on the 1st floor, though I was disappointed we missed our dinner as we arrived 10mins past 9. It was a long drive to get there and no option to at least get to serve us something. I guess they are very strict with schedules and the concept of time. There’s a noodle vending machine. My son had two. LOL. I decided to wait for breakfast.

Stayed 1 night in Jul 2019

1/5

  • Disliked: Staff & service

夕食の配膳、準備するスタッフの態度が、もはやおもてなし、営業ではない。悪過ぎ。 食事中に、途中でご飯や汁物のコーナーを早く片付けたいのか、主任に悪態をつく。顧客が食事中に「おっそ」と敢えて聞こえるようにつぶやき、働いていた。いくら正月でご自身も早く仕事を終えて帰りたいのはわかるが、その前に顧客が許された時間内で食事中なのです。 苦情を言おうとしましたが、せっかくのお正月なので、スルーしました。ご高齢のおばあちゃんは雇わないことをオススメします。

Stayed 1 night in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

흰수염폭포와 매우 인접해있고, 아사히다케와 가까움. 가이세키가 맛있음. 청결도는 약간 보완했으면..

Stayed 1 night in Jul 2019

3/5

    This traveler didn’t leave comments with their review
    Stayed 1 night in Sep 2019

    4/5 Good

    • Disliked: Property conditions & facilities

    レビューの評判が悪かったので、期待をしていなかったが、従業員の方は一生懸命やっていた。 観光には便利。温泉はすごくいいお湯だが熱い。 朝、まだ入浴時間中なのに、掃除をはじめるのは失礼だと思う。露天風呂に入っていたら、外を従業員の人が歩いていた(掃除用のホースを外から置いたようだ)。自分は男だったからまだよいが、女性だったらビックリしたと思う。 食事は値段から考えたら、こんなもんだと思う。

    Stayed 1 night in Aug 2019