Title: Ascott Raffles City Hangzhou Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=&selected=29996882&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ascott Raffles City Hangzhou Travelers find rejuvenation at this 5-star resort's spa after exploring the adjacent shopping center, with multiple pools awaiting their return ## Photo gallery for Ascott Raffles City Hangzhou ![Interior - Ascott Raffles City Hangzhou (Hangzhou)](https://images.trvl-media.com/lodging/30000000/30000000/29996900/29996882/8db24870.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, individually decorated, individually furnished, desk - Ascott Raffles City Hangzhou (Hangzhou)](https://images.trvl-media.com/lodging/30000000/30000000/29996900/29996882/23093fb6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, outdoor pool - Ascott Raffles City Hangzhou (Hangzhou)](https://images.trvl-media.com/lodging/30000000/30000000/29996900/29996882/33590d77.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (CNY 85 per person) - Ascott Raffles City Hangzhou (Hangzhou)](https://images.trvl-media.com/lodging/30000000/30000000/29996900/29996882/34f9d79c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Ascott Raffles City Hangzhou (Hangzhou)](https://images.trvl-media.com/lodging/30000000/30000000/29996900/29996882/b3a65896.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Ascott Raffles City Hangzhou in Jianggan offers convenient on-site shopping and dining. Visitors can unwind in the sauna or steam room, swim in indoor or outdoor pools, and enjoy high-speed WiFi. Guests consistently praise the well-maintained property. ## Reviews 9.6 Exceptional ## Popular amenities - Pool - Parking included - Free WiFi - Restaurant - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Feb 27 - Feb 28](https://www.expedia.com/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=29996882&PinnedHotelID=29996882&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=29996882&PinnedHotelID=29996882&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 28 - Mar 1](https://www.expedia.com/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=29996882&PinnedHotelID=29996882&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=29996882&PinnedHotelID=29996882&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 27 - Mar 1](https://www.expedia.com/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=29996882&PinnedHotelID=29996882&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=29996882&PinnedHotelID=29996882&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 6 - Mar 8](https://www.expedia.com/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=29996882&PinnedHotelID=29996882&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=29996882&PinnedHotelID=29996882&HadPinnedHotel=true®ionId=-1&adults=2) ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAscott-Raffles-City-Hangzhou.h29996882.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAscott-Raffles-City-Hangzhou.h29996882.Hotel-Information) ## About the neighborhood Located in Qianjiang New Town neighborhood, Ascott Raffles City Hangzhou is connected to a shopping center. West Lake and Xixi National Wetland Park reflect the area's natural beauty and area attractions include Xihu Tiandi and Zhejiang Science and Technology Museum. Zhejiang Museum of Natural History and Westlake Culture Plaza are also worth visiting. [Visit our Hangzhou travel guide](https://www.expedia.com/Hangzhou.dx6084457) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C30.24755%2C120.21276&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=93NN-yTb2cPsUAIbCObhHimBc2A=) 18F,T1,No.228 Xinye Road, Qianjiang New Town, Jianggan District, Hangzhou, Zhejiang ### What's nearby - Hangzhou City Planning Exhibition Hall 1 min walk \- 0.1 miles - Raffles City Hangzhou 3 min walk \- 0.2 miles - Hangzhou Grand Theatre 6 min walk \- 0.3 miles - MIXC Mall 10 min walk \- 0.6 miles - Chongyi Church 2 min drive \- 1.4 miles ### Getting around - Hangzhou Railway Station (HZD) 9 min drive - Jiangjin Road Station 19 min walk - Hangzhou (HGH-Xiaoshan Intl.) 26 min drive ### Restaurants - 量子咖啡 17 min walk - 新发现餐厅 17 min walk - 童年小筑 2 min walk - CHAGEE 霸王茶姬 2 min walk - 星巴克 18 min walk ## About this property ### Ascott Raffles City Hangzhou Hotel near West Lake At Ascott Raffles City Hangzhou, you can look forward to a shopping mall on site, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna or the steam room. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a conference center. You'll also enjoy perks such as: - An indoor pool and an outdoor pool - Free self parking - Limo/town car service, buffet breakfast (surcharge), and a front-desk safe - Free newspapers, an elevator, and smoke-free premises - Guest reviews give top marks for the first-rate property condition Room features All 180 individually furnished rooms boast comforts such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and safes. More conveniences in all rooms include: - Rainfall showers, deep soaking tubs, and free toiletries - Separate sitting areas, separate dining areas, and kitchenettes ## Similar properties ![Property entrance](https://images.trvl-media.com/lodging/121000000/120120000/120116200/120116132/9d5eee4f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### EVEN Hotel Hangzhou West Lake by IHG Downtown Hangzhou - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 11 reviews $63 nightly $66 total Mar 8 - Mar 9 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=120116132&PinnedHotelID=120116132&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/25000000/24390000/24388100/24388038/b93f3515.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hangzhou West Lake Yueshang Yunshe Boutique Homestay Xihu - Parking included - Free WiFi - Restaurant - Air conditioning 9.8 Exceptional 53 reviews $70 nightly $74 total Mar 15 - 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Available in all rooms: Free WiFi ### Parking and transportation - Airport pick-up shuttle (surcharge) from 9:00 AM to 6:00 PM on request - Limo/town car service - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CNY 85 for adults and CNY 43 for children - A bar/lounge - A restaurant ### Things to do - Gym - Indoor pool - Outdoor pool - Sauna - Shopping mall - Steam room ### Family friendly - In-room full-sized refrigerator/freezer - In-room kitchenette - In-room microwave - Indoor pool - Laundry facilities - Living room - Outdoor pool - Separate in-room dining area ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (weekdays only) ### Business services - Conference center - Meeting room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible registration desk ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Deep soaking bathtub or rainfall showerhead - Free toiletries - Hair dryer - Towels provided ### Entertainment - LCD TV ### Food and drink - Free bottled water - Full-sized refrigerator/freezer - Kitchenette - Limited room service - Microwave - Separate dining area ### More - Air conditioning - Desk - Individual decor - Individual furnishings - Iron/ironing board - Living room - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately CNY 85 for adults and CNY 43 for children - Airport shuttle fee: CNY 600 per vehicle The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property is professionally cleaned ### National rating Property class, provided by our rating system, is based on property type, amenities, and services. ### Property is also known as Ascott Raffles City Hangzhou Aparthotel Ascott Raffles City Hangzhou Ascott Raffles City Hangzhou Hotel Ascott Raffles City Hangzhou Hangzhou Ascott Raffles City Hangzhou Hotel Hangzhou ## Frequently asked questions ### Does Ascott Raffles City Hangzhou have a pool? ### Is Ascott Raffles City Hangzhou pet-friendly? ### How much is parking? ### What time is check-in at Ascott Raffles City Hangzhou? ### What time is check-out at Ascott Raffles City Hangzhou? ### Does Ascott Raffles City Hangzhou provide a shuttle to the airport? ### Where is Ascott Raffles City Hangzhou located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Ascott Raffles City Hangzhou Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.8 Location ### 9.6 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 24 8 - Good 3 6 - Okay 0 4 - Poor 1 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Gerald Dec 21, 2020 Liked: Cleanliness, room comfort, communication #### Couldnt ask for more. Had a beautiful full serviced apartment. Very comfortable. Property was stunning, but best of all was the shopping mall below and the metro stops just across the street. Was able to get around town without a car very easily. The service was pleasant, but being a frequent traveler, I do not ask for much. Easy check-in. It is in a higher end part of town. Very clean and safe. ##### Gerald Stayed 4 nights in Dec 2020 ### 4/10 Poor #### Verified traveler Jan 18, 2020 Disliked: Cleanliness, amenities 3泊滞在しました。滞在中ルームクリーニング、ベットメイキングして頂きましたが杜撰極まりなかった。ゴミ箱のゴミはそのまま、ベットはしわしわのまま。朝一シャワーはぬるま湯しか出ません。 ##### Verified traveler Stayed 2 nights in Jan 2020 ### 10/10 Excellent #### thomas Nov 22, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Brillant hôtel, best hôtel of 2019 for me:) ##### thomas Stayed 2 nights in Oct 2019 ### 10/10 Excellent #### mark Nov 19, 2019 Liked: Cleanliness, amenities, property conditions & facilities ロケーションも良く、部屋の清掃も行き届いており快適に過ごせました。 ##### mark Stayed 3 nights in Nov 2019 ### 10/10 Excellent #### Yuk Fung Sep 28, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great rooms and facilities as a service apartment ##### Yuk Fung Stayed 1 night in Sep 2019 ### 10/10 Excellent #### Verified traveler Sep 21, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Ubicación, limpieza impecable y muy cómodo. Buena relación calidad precio ##### Verified traveler Stayed 1 night in Sep 2019 ### 10/10 Excellent #### Stephen Sep 13, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very nice place, big rooms! Very nice place, big rooms! ##### Stephen Stayed 1 night in Sep 2019 ### 10/10 Excellent #### Philippe, france Sep 7, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Superbe hébergement. Superbe chambre moderne et propre, on s'y sent très a l'aise. ##### Philippe Stayed 2 nights in Sep 2019 ### 10/10 Excellent #### MOU SUN Jul 17, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 整體很好，地板再清潔一些就更好。 ##### MOU SUN Stayed 2 nights in Jul 2019 ### 10/10 Excellent #### John Apr 26, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities stunning view nice location good services good swimming pool ##### John Stayed 1 night in Apr 2019 ### 10/10 Excellent #### Verified traveler Apr 22, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very convenient for business and extended staying travelers. ##### Verified traveler Stayed 4 nights in Apr 2019 ### 10/10 Excellent #### Verified traveler Apr 22, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 酒店位置在新區，所以周邊配套很好，有大型商場，很方便，酒店亦很新，所以很乾淨，房間寬敞舒適 ##### Verified traveler Stayed 2 nights in Apr 2019 ### 10/10 Excellent #### Sum Yee Jan 25, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Excellent in every ways ! Love ! ##### Sum Yee Stayed 3 nights in Jan 2019 ### 10/10 Excellent #### JIANHENG Jan 10, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 其他一切都不错，就是早餐过于简单了一些，早餐应该只有三星级水平 ##### JIANHENG Stayed 1 night in Jan 2019 ### 8/10 Good #### Hu Mar 21, 2021 Liked: Cleanliness, room comfort, communication ##### Hu Stayed 2 nights in Oct 2020 ### 10/10 Excellent #### Verified traveler Jan 27, 2020 ##### Verified traveler Stayed 2 nights in Jan 2020 ### 10/10 Excellent #### HYESUN Jan 1, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### HYESUN Stayed 2 nights in Dec 2019 ### 8/10 Good #### Haruhisa Nov 18, 2019 Liked: Cleanliness, room comfort ##### Haruhisa Stayed 6 nights in Nov 2019 ### 10/10 Excellent #### Verified traveler Nov 14, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveler Stayed 1 night in Nov 2019 ### 10/10 Excellent #### ouyang Oct 21, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### ouyang Stayed 1 night in Oct 2019 ### 10/10 Excellent #### ouyang Oct 15, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### ouyang Stayed 1 night in Oct 2019 ### 10/10 Excellent #### Verified traveler Sep 2, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveler Stayed 2 nights in Aug 2019 ### 10/10 Excellent #### huiwan Jun 11, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### huiwan Stayed 1 night in Jun 2019 ### 8/10 Good #### Takanao May 27, 2019 Liked: Staff & service, room comfort ##### Takanao Stayed 1 night in May 2019 ### 10/10 Excellent #### CHI-JUI Apr 19, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### CHI-JUI Stayed 1 night in Apr 2019 ## Explore a world of travel with Expedia - 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