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Aparthotel

Rakuten STAY Atami

3.0 star property
Hotel with a rooftop terrace, a short walk to Atami Sun Beach

Photo gallery for Rakuten STAY Atami

Enjoy a panoramic sea view from the large window, relax in the comfortable seating area, and unwind at the sleek bar.
Enjoy city views from the large window and relax on the balcony with bar seating.
Relax in this stylish living room with a large flat-screen TV, comfortable sofa, and armchairs, offering a view of the sea and coastline.
Step into a welcoming space with a wooden staircase, seating area, and lush greenery.
Relax by the fire pit in a rooftop seating area with city views.

Popular amenities

  • Pet friendly
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Add dates for prices

About this property

Rakuten STAY Atami

Hotel near Atami Sun Beach
An indoor mineral hot spring (onsen), a rooftop terrace, and laundry facilities are just a few of the amenities provided at Rakuten STAY Atami. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A vending machine, coworking spaces, and an elevator
  • Smoke-free premises
Room features
All guestrooms at Rakuten STAY Atami offer perks such as air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Changing tables, highchairs, and children's dinnerware
  • Bathrooms with toilets with electronic bidets and hair dryers
  • Lanais, mini fridges, and microwaves

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Changing table
  • Children's dinnerware
  • High chair
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Guidebooks
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Virtual front desk

Guest services

  • Housekeeping (daily)

Business services

  • Coworking space

Outdoors

  • Rooftop terrace

Spa

  • Public indoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (41 inch wide door)
  • Handrails in stairways (39 inches high)
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Similar properties

Hot springs

Atami Korakuen Hotel

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 298 reviews
$172 nightly
The price is $193
Aug 4 - Aug 5
All taxes and fees included in total
Atami Korakuen Hotel

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
  • Tourism fee: JPY 200.00 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Rakuten STAY Atami Atami
Rakuten STAY Atami Aparthotel
Rakuten STAY Atami Aparthotel Atami

About the neighborhood

Map
Wadahamaminami, 3-5, Atami, Shizuokaken, 413-0023

What's nearby

  • Atami Sun Beach - 9 min walk - 0.5 miles
  • Atami Castle - 11 min walk - 0.6 miles
  • Atami Plum Garden - 2 min drive - 1.1 miles
  • Acao Forest - 3 min drive - 0.9 miles
  • MOA Museum of Art - 5 min drive - 1.7 miles

Getting around

  • Atami Station - 19 min walk
  • Haneda Airport (HND) - 109 min drive

Restaurants

  • ‪熱海山口美術館 - ‬3 min walk
  • ‪ほっともっと - ‬3 min walk
  • ‪熱海 Muddy Cat - ‬3 min walk
  • ‪サンレモカフェ - ‬4 min walk
  • ‪呑食家橋三 - ‬4 min walk

Frequently asked questions

Is Rakuten STAY Atami pet-friendly?

Yes, this hotel allows dogs (limit 2 total).

How much is parking at Rakuten STAY Atami?

This hotel doesn't offer parking.

What time is check-in at Rakuten STAY Atami?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Rakuten STAY Atami?

Check-out is at 11:00 AM.

Where is Rakuten STAY Atami located?

Situated in Atami, this hotel is within a 10-minute walk of Atami Kaihin Park and Atami Sun Beach. Kiunkaku Former Ryokan and Atami Geigi Kenban Kabu Renjo are also within 10 minutes. Atami Station is 19 minutes by foot.

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Rakuten STAY Atami Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 74 out of 139 reviews
Rating 8 - Good. 48 out of 139 reviews
Rating 6 - Okay. 11 out of 139 reviews
Rating 4 - Poor. 3 out of 139 reviews
Rating 2 - Terrible. 3 out of 139 reviews

9.2/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kheng Yuan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Its a little further from the train station but great location as its quiet and convenient with many eateries near by
Stayed 2 nights in Jun 2025

8/10 Good

Futoshi

Liked: Cleanliness, property conditions & facilities
It is clean and very easy to use, which is appealing.
Stayed 4 nights in Jun 2025

10/10 Excellent

Reiko

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice view from the room. Beer was also in the free drink bar! It made my husband very happy.
Stayed 1 night in May 2025

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
We are a family of four and stayed for one night. We never received our reservation number but the remote assistance was very easy to use. The room was spacious and everyone loved the free drinks and snacks.
Stayed 1 night in Apr 2025

10/10 Excellent

Caridad

Liked: Cleanliness, property conditions & facilities, communication
I really like the place it’s clean , and anything we need and more than we need is there, we really enjoyed, especially the free drinks . Thank you so much , we will defineltely be back again and introduce to my friends too
Stayed 1 night in Jan 2025

8/10 Good

Futoshi

Liked: Cleanliness, property conditions & facilities
The total number of nights spent here exceeds 30, but the service is always well-managed, clean and clear.
Stayed 4 nights in Jan 2025

10/10 Excellent

Mei

Liked: Cleanliness, staff & service, amenities
great view and close to the beach
Stayed 1 night in Jul 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Unattended front desk, check in on tablet was challenging. large onset for women. Guest rooms were larger in size and well appointed. Hosted beverages and ice cream in the evening was unexpected and very nice.
Stayed 3 nights in Mar 2025

8/10 Good

Chin Ling

Liked: Cleanliness, amenities, property conditions & facilities, communication
Free flow of drinks and snacks at the bar at level one
Stayed 2 nights in Dec 2024

6/10 Okay

William

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Terrible check in process. Was supposed to have a code emailed to me to access the front door since there is no front desk. Never got it, even as I write this 7 days later I still have no communication from them. Thankfully a nice guest let us in after we wandered around Atami for 2 hours. We had to check in on an iPad, and that was awful too. Again, information that they should have sent me already was not in my inbox so I had to call a virtual assistant and check in took nearly 20 minutes when it would’ve been much easier to just have a front desk person. I understand that being a foreign tourist there might’ve been some difficulties, but all the Japanese tourists were in the same boat we were. So that’s on the hotel. And it’s really a shame, the hotel was beautiful. Spotlessly clean, nice amenities and pretty rooms. But my god, build a front desk.
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveler

Disliked: Communication

Unclear how the hotel operates before booking

This is a “virtual” hotel - no front desk; no staff at the hotel to communicate with you - all done via a tablet. While we settled in, more UPFRONT description of the property and how it functions, is necessary. We did not get fresh towels or room cleaning between days and that information is imperative to convey in the description of the property. The “snacks” staff were nice and the ofuro clean. Just please communicate more clearly before a reservation is made.
Stayed 2 nights in Apr 2025

8/10 Good

Wie Hoa

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 1 night in Sep 2024

10/10 Excellent

GERARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spacious room with small kitchen area. The Onsen was very peaceful. The "Free Flow" bar was generously stocked. Sadly the weather meant the rooftop terrace was closed but I'm sure that would have been lovely too.
Stayed 2 nights in May 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Huge room with a balcony sea view, free coffee!

Really great hotel with great facilities. The rooms were very large and spacious, definitely not what I was expecting having stayed in other hotels in Japan. The kitchenette, dining area and balcony with sea views were great and was nice to have a morning coffee on the balcony. Coffee, alcohol and snacks are provided complimentary daily in the morning and arvo. There was a Karyoke room and baths although I didn’t try them. Laundry facilities were good. The public pool across the road was great and also has a gym. It’s on the Main Street so walking distance to restaurants and cafes. Only negative was so housekeeping so we had no where to put all our accumulating trash given the bins were so small and there is no bins to put your rubbish in Japan on the street!
Stayed 3 nights in May 2024

6/10 Okay

Atsuko

Liked: Property conditions & facilities
I need some coins for laundry but vending machines has out of changes and stuff won’t exchange coins.
Stayed 2 nights in Mar 2024

10/10 Excellent

Yumiko

Liked: Cleanliness, amenities, property conditions & facilities
目の前に花火が見えて最高でした。チェックインの際のタブレットの操作と、何度かオペレーターとやりとりをしなければならないのが煩わしい気もしましたが、施設は最高でした。
Stayed 1 night in Jul 2025

8/10 Good

かな

Liked: Cleanliness, amenities
全体的には満足です。ルームウェアの毛玉が気になり、清潔感がなかった。
Stayed 1 night in Jul 2025

8/10 Good

Junichiro

Liked: Cleanliness, property conditions & facilities
目の前がオーシャンビューで、部屋もオシャレ。 男性はサウナ、女性は寝転がる温泉になっていて、お風呂も楽しめました。 カウンターではお酒やおつまみを無料で提供してくれるのも満足度が高いです。 欠点は、部屋の湿度がとても高くて終始ドライにしないといけないところです。それ以外は満足です。
Stayed 2 nights in Jul 2025

10/10 Excellent

YUKIKO

Liked: Cleanliness, property conditions & facilities, communication
とても素敵なホテルです。周りには美味しいお店がたくさんあります。お気に入りの宿になりました。
Stayed 1 night in Jul 2025

10/10 Excellent

YUKIKO

Liked: Cleanliness, amenities, property conditions & facilities
お部屋もキレイでバルコニーからの眺めもよく、飲み物やソフトクリームまであり、素敵な旅行になりました。また来たいと思います
Stayed 1 night in Jun 2025

10/10 Excellent

AKIHIRO

Stayed 1 night in Jun 2025

6/10 Okay

Aya

Stayed 1 night in Jun 2025

10/10 Excellent

はるか

Stayed 1 night in May 2025

8/10 Good

ヨシノリ

Liked: Cleanliness, amenities, property conditions & facilities
ホテルはとてもキレイでした。犬がそのまま乗れるエレベーターがあって良かったです。
Stayed 1 night in May 2025

8/10 Good

なな

Liked: Cleanliness, amenities, property conditions & facilities
海やコンビニまで近く夜ご飯も近場に色んなお店があるので困らない。 ホテルってよりマンションみたいだった。 部屋の中は清潔感あり良かった 朝アイス食べようとしたら清掃中で食べれなかったのが少し残念でした。
Stayed 1 night in May 2025

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