“Hicimos la reservación y pagamos y cuando llegamos nos dijeron que el hotel no trabaja con la app hace 3 años!!! Que no tenían ninguna reserva con nuestro nombre y que si queríamos quedarnos debíamos volver a pagar en efectivo!!! Nos trató muy mal la encargada y preferimos irnos a otro hotel”
“Please check it out with Hotel , they are calling me about payment not received yet . My card has been already deducted the bill . Please find out for me ”
“Hotel Duo Swan was absolutely perfect. It’s a great location. The hotel is nice, great rooms, at a way better price than Ibis or Apex. You get to choose your complimentary breakfast every morning. But the best part is the staff. They will help you with anything you need. They helped me top up my local SIM card. They allowed me to park a bike rental in their garage. They booked taxis to/from airport. I can’t say enough good things about them. And they spoke good English (3 of the managers). I’ll……
“The room is very clean and tidy, the bed is unexpectedly large, making us a comfortable sleep. The front desk & bell boys were very helpful and polite, they always kept smiling.
They tried very hard to communicate to you with English though they were not fluent in it. ”
“This hotel is in a good location.But there is no lift to go upstairs. Some amenities are broken and you can never get enough hot water. The hotel also took money from our credit card and also charged us for the same on arrival. When we requested a refund for the double charge, they kept delaying the refund back into our account. We finally had tl travel in person back to the hotel to request for the refund back in physical Myanmar kyat instead of an electronic bank transfer.
Furthermore the……
“Hôtel.com qui ne paye pas en temps et en heure l’hôtel. hôtel sale , ensemble de l’hôtel est un espace fumeur même la chambre , isolation catastrophique ”
“Sehr schönes Hotel, nahe einer interessanter Sehenswürdigkeiten und trotzdem ruhig. Sehr gutes Frühstück auf der Dachterasse. Das Personal war super freundlich und hilfsbereit, wir durften sogar die Fahrräder umsonst benutzen. ”
“ The staffs check us in was very helpful and she speaks very good English, and one of the male staff can speak Chinese. The breakfast is good and is included in the room price. There are shops near by. And go to places is also very convenient by taxi and the staffs will let you know the cost to your destinations. ”
“Es war aussergewöhnlich und supergut organisiert ,pünktlich vom Hotel abgeholt ,unser Guide gab uns und unseren beiden Mitreisenden zuverlässige Informationen .Wir waren gesamt 4 Gäste /2Paare , es war sehr entspannt . es wurden mehrere Dörfer angefahren ,mann sollte dazu wissen , das überalll wo man hinkommt Trinkgeld erwartet wird ,da kommd doch noch einiges zusammen ,was der Tour aber auf jedenfall angemessen erscheint .die Nacht im Zelt auf der Sandbank , mit Lagerfeuer und Sternenhimmel ist……
“The facility was bad. The location is dirty and noisy.
And the attitude of the staff was not good. If it was not paid off the fee, I didn’t want to stay there. ”
