Get an overview of this hotelFamily-friendly Auckland hotel in Auckland CBD, walk to Sky Tower


This family-friendly Auckland hotel is within a 10-minute walk of Viaduct Basin, Sky Tower, and Queen Street Shopping District. University of Auckland and Auckland Town Hall are also within 1 mi (2 km).

Hotel Features

This hotel features an indoor pool, a fitness center, and a coffee shop/café. Other amenities include a spa tub, a sauna, and WiFi in public areas.

Room Amenities

All 71 rooms provide conveniences like refrigerators and microwaves, plus WiFi and balconies. Guests will also find wired Internet, cable TV, and minibars.

Hotel Amenities

Hotel Amenities

In addition to an indoor pool, Hotel Grand Chancellor Auckland City provides a spa tub, a sauna, and a fitness center. The hotel offers a coffee shop/café. A business center is on site at this 4-star property.

A computer station is located on site and high-speed wired and wireless Internet access is available for a surcharge. This family-friendly hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Grand Chancellor Auckland City has designated areas for smoking.

  • Indoor pool 
  • Sauna 
  • Fitness facilities 
  • Babysitting or childcare (surcharge) 
  • Total number of rooms - 71 
  • Number of floors - 13 
  • Elevator/lift 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Tours/ticket assistance 
  • Wired (high-speed) Internet access - surcharge 
  • Designated smoking areas (fines apply) 
  • Computer station 
  • Luggage storage 
  • Concierge services 
  • 24-hour front desk 
  • Business center 
  • Designated smoking areas 
  • Laundry facilities 
  • Parking (limited spaces) 
  • Safe-deposit box at front desk 
  • Self parking (surcharge) 
  • Number of buildings/towers - 1 
  • Spa tub 
  • WiFi (surcharge) 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Refrigerator  
  • Microwave  


Available in all rooms: Wireless internet access ( 25 NZD per 24-hour period ), Wired internet access ( 25 NZD per 24-hour period )

Available in some public areas: Wireless internet access ( 25 NZD per 24-hour period ), Wired high-speed internet ( 25 NZD per 24-hour period )


Self parking (surcharge), Parking (limited spaces)

Room Amenities

  • Balcony 
  • Air conditioning 
  • Climate control 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Coffee/tea maker 
  • Microwave 
  • Daily housekeeping 
  • Private bathroom 
  • Iron/ironing board 
  • Cable TV service 
  • WiFi (surcharge) 
  • Wired high-speed Internet access (surcharge) 

Where to Eat

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.

No 1 Hobson Lounge - This café specializes in local cuisine and serves breakfast only.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Hotel Policies


Check-in time starts at 2 PM

Minimum check-in age is 18


Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 12 years old stay free when using existing bedding.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available

Noise-free rooms not guaranteed

Parking height restrictions apply


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for continental breakfast: NZD 19 per person (approximately)
  • Fee for in-room wireless Internet: NZD 25 per 24-hour period (rates may vary)
  • Fee for in-room high-speed Internet (wired): NZD 25 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 25 per 24-hour period (rates may vary)
  • Fee for high-speed Internet (wired) in public areas: NZD 25 per 24-hour period (rates may vary)
  • Self parking fee: NZD 30.00 per night (in/out privileges)
  • Deposit: NZD 300 per night
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

Official New Zealand Rating provided by Qualmark®

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

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