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|Origin Airport||Dallas-Fort Worth Intl.|
|Destination Airport||Narita Intl.|
|Airlines Serving||Aeromexico, Air Canada, Air France, All Nippon Airways, American Airlines, Asiana Airlines, British Airways, Cathay Pacific, China Southern Airlines, Delta, Emirates, Japan Airlines, Korean Air, Qatar Airways, United|
Due to an injury 5 months ago, I suffer from near constant sciatica pain. I had a horrible flare up of flight mid-flight but the staff was absolutely amazing and helped to ease my pain with icepacks and such. They even constantly checked in on me and had wheelchair assistance waiting for me when we landed. I love Japan Airlines.
Smooth flight & landing.
TSA was horrendous. I barely made the flight due to their lack of staff
Clean/new airplane. Enjoyable ride.
Food could have been better.
A week before departure, it took over 57 min to speak to customer service to simply request for wheelchair n aisle seat due medical purposes.Seat selection needs improvement. Despite 24 hour notice, impossible to acss site to manage booking. Other airlines eg, United, moe accommodating.
The staff are slways smiling and the service was wonderful
WiFi did not work on flight
WiFi on flight wouldn’t work at all
Great airline and service