6/10 Okay
Darcy
Traveled with partner
Dec 5, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was "ok". We got to our room and found that the toilet seat was missing a bolt and was unstable to sit on. We tried to call but the phone wasnt working. My husband went down to the front desk. It took a while for them to get there to fix it- but they were very efficient and nice.
We were relaxing before our event- I was woken up by the very strong smell of Marijuana. Our windows were closed as was our door but it became overpowering. Phone still wasn't working so I had to trek to the front desk again to let them know. There wasnt a resolution to the marijuana issue at that time. We left for our event and when we returned we decided to get snacks. I let the young woman at the front desk know that pur phone wasn't working. She said she wouldnbe right up. The hallway, again, reeked of marijuana. When the front desk staff came to our room for our phone- I asked if she could smell the marijuana. She could and said that she would be calling rooms to get a handle on that.
The staff were all helpful and kind. It was not, however, the best stay we have had.