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Best Western Plus Augusta Civic Center Inn

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In-room safe, blackout drapes, iron/ironing board
In-room safe, blackout drapes, iron/ironing board
In-room safe, blackout drapes, iron/ironing board
In-room safe, blackout drapes, iron/ironing board

Overview of Best Western Plus Augusta Civic Center Inn

Best Western Plus Augusta Civic Center Inn

2.5 out of 5

4.0/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
110 Community Drive, Augusta, ME, 04330

Explore the area

  • Popular LocationAugusta Civic Center1 min walk
  • Popular LocationUniversity of Maine at Augusta4 min walk
  • Popular LocationHolocaust Human Rights Center of Maine11 min walk
  • AirportAugusta, ME (AUG-Augusta State)6 min drive

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About this area

Augusta

Located in Augusta, Best Western Plus Augusta Civic Center Inn is in an area with good shopping. Old Fort Western and Old Federal Building are local landmarks, and some of the area's attractions include Maine State Museum and Kennebec Ice Arena. Spend some time exploring the area's activities, including golfing.
Visit our Augusta travel guideOpens in a new window
Map

What's nearby

  • Augusta Civic Center - 1 min walk
  • University of Maine at Augusta - 4 min walk
  • Holocaust Human Rights Center of Maine - 11 min walk
  • Augusta Mill Park - 4 min drive
  • Turnpike Mall - 5 min drive

Getting around

  • Augusta, ME (AUG-Augusta State) - 6 min drive

Restaurants

  • Rooster's Coal Fired Pizza — 4 min walk
  • Olive Garden — 9 min walk
  • Panera Bread — 11 min walk
  • 99 Restaurant — 15 min walk
  • Red Robin — 16 min walk

About this property

Best Western Plus Augusta Civic Center Inn

Hotel in Augusta with free breakfast and fitness center
This smoke-free hotel features a restaurant, a fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. All 99 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and LCD TVs with cable channels. Hydromassage showerheads, coffee makers, and free weekday newspapers are among the other amenities available to guests.
Best Western Plus Augusta Civic Center Inn offers 99 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6 AM–10 AM
  • 1 restaurant

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Languages spoken

  • English

Business services

  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

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Hotel
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Policies

Check-in

Check-in from 4:00 PM - anytime

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

We should mention

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus Augusta Civic Center
Best Western Plus Augusta Civic Center Inn
Best Western Plus Civic Center
Best Western Plus Civic Center Inn
BEST WESTERN PLUS Augusta Civic Center Inn Maine
Best Western Plus Civic Hotel Augusta
Best Plus Augusta Civic Center
Best Western Plus Augusta Civic Center Inn Hotel
Best Western Plus Augusta Civic Center Inn Augusta
Best Western Plus Augusta Civic Center Inn Hotel Augusta

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 321 out of 919 reviews
5 - Excellent 35%
Rating 4 - Good. 379 out of 919 reviews
4 - Good 41%
Rating 3 - Okay. 129 out of 919 reviews
3 - Okay 14%
Rating 2 - Poor. 55 out of 919 reviews
2 - Poor 6%
Rating 1 - Terrible. 35 out of 919 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.4/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities
Write a review

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and staff were very friendly and accommodating
Stayed 5 nights in Nov 2021

2/5 Poor

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
First room had two barking dogs on one side and loud people on the other. Got moved down the hall and the thermostat didn’t work. Also, walking through the halls is was apparent either skunks had sprayed there or people were smoking pot in their room(s). We left.
Stayed 1 night in Nov 2021

4/5 Good

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
ll
Stayed 1 night in Oct 2021

2/5 Poor

Business traveler
Disliked: Property conditions & facilities
Small room, stuffy smell, TV not working and no response to my complaints over 5 days. Though rooms marked Non-smoking, smoke often in halls (a problem for someone like me with asthma). Very little compliance to COVID cautions. Some of the staff were very nice but overall, not a good experience for me.
Stayed 6 nights in Oct 2021

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good customer service, rooms were dingy, filthy walls, unsavory characters, I think they house the disadvantage....I'm happy those folks have a place to stay, but noisy, questionable interaction...and marijuana smoking at entrance 2.....
Stayed 2 nights in Oct 2021