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Embassy Suites by Hilton Austin-Arboretum

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Lobby
Indoor pool, open 6:00 AM to midnight, sun loungers
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Overview of Embassy Suites by Hilton Austin-Arboretum

Embassy Suites by Hilton Austin-Arboretum

3.5 out of 5

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

  • Popular LocationLady Bird Lake10 min drive
  • Popular LocationSixth Street11 min drive
  • Popular LocationLake Travis16 min drive
  • AirportAustin, TX (AUS-Austin-Bergstrom Intl.)20 min drive

Choose dates to view prices

About this area

Austin

Located in Austin, Embassy Suites by Hilton Austin-Arboretum is in the business district and near the airport. Arboretum at Great Hills Mall and The Domain are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Zilker Park and Lake Travis. Check out an event or a game at Frank Erwin Center, and consider making time for Barton Springs Pool, a top attraction not to be missed. Enjoy the great outdoors with hiking/biking trails, skydiving, and cave exploring, or hop on a moped rental nearby and explore all the area has to offer.
Popular Location

What's nearby

  • Arboretum at Great Hills Mall - 19 min walk
  • J. J. Pickle Research Campus - 3 min drive
  • Lady Bird Lake - 10 min drive
  • Sixth Street - 11 min drive
  • Lake Travis - 16 min drive

Getting around

  • Kramer Station - 4 min drive
  • Austin Station - 11 min drive
  • Austin-Bergstrom International Airport (AUS) - 20 min drive

Restaurants

  • DJs American Grill — 1 min walk
  • Buca di Beppo Italian Restaurant — 4 min walk
  • North by Northwest Restaurant and Brewery — 10 min walk
  • The Cheesecake Factory — 18 min walk
  • BJ's Restaurant and Brewery — 19 min walk

About this property

Embassy Suites by Hilton Austin-Arboretum

Suburban Austin hotel in Gateway, near Arboretum at Great Hills Mall
A restaurant, an indoor pool, and a fitness center are available at this hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a bar/lounge, a spa tub, and a 24-hour business center are onsite. All 150 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include sofa beds and living rooms. Refrigerators and microwaves are standard, as are flat-screen TVs with cable channels. Private bathrooms are not ensuite.
Embassy Suites by Hilton Austin-Arboretum offers 150 accommodations with safes and coffee/tea makers. Accommodations have separate living rooms and are furnished with double sofa beds and desks. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and microwaves.

Rooms have detached private bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. 42-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Free area shuttle

Food and drink

  • Free on-the-go breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Art supplies
  • Children's games
  • Free area shuttle
  • Indoor pool
  • Microwave
  • Refrigerator
  • Separate living room
  • Sofa bed

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (1958 square feet)
  • Meeting rooms - 5

Outdoors

  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Double sofa bed
  • Down comforter
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathroom (detached)
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate living room
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - noon
Early check-in subject to availability
Early check-in fee: USD 25.00
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Guests will receive key retrieval information
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Austin-Arboretum Embassy Suites
Embassy Suites Austin-Arboretum
Embassy Suites Hotel Austin-Arboretum
Arboretum Austin Embassy Suites
Austin Embassy Suites
Embassy Suites Austin
Embassy Suites Hotel Austin
Embassy Suites Austin-Arboretum Hotel
Embassy Suites Austin Arboretum
Embassy Suites by Hilton Austin-Arboretum Hotel
Embassy Suites by Hilton Austin-Arboretum Austin
Embassy Suites by Hilton Austin-Arboretum Hotel Austin

Frequently asked questions

4.2
Very Good
Rating 5 - Excellent. 532 out of 977 reviews
5 - Excellent 54%
Rating 4 - Good. 250 out of 977 reviews
4 - Good 26%
Rating 3 - Okay. 99 out of 977 reviews
3 - Okay 10%
Rating 2 - Poor. 59 out of 977 reviews
2 - Poor 6%
Rating 1 - Terrible. 37 out of 977 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.4/5

Staff & service

3.7/5

Amenities

4.2/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Everything we thought we would get to enjoy we didn’t the bar wasn’t open the restaurant wasn’t open the room was hot the hot tub was broke the pool heater was broke the elevator was broke..I doubt we will stay there again if I pay for a vacation I want to enjoy it and we didn’t
Stayed 1 night in Jun 2021

5/5 Excellent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As most Embassy Suites this hotel was great! Staff was helpful and friendly, cool to order breakfast was tasty and the room was big.
Stayed 4 nights in Jun 2021

2/5 Poor

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The Elevator was a diaster. They did not work. The Stairs are not accessible . Had person caught on Elevator for hour. Pool was not working or not getting fixed quick
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good.
Stayed 1 night in Jun 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Dirty sheets and roaches
Stayed 1 night in Jun 2021