1/5 Terrible
Verified traveler
Traveled with family
22 Jun 2021
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021
Embassy Suites by Hilton Austin-Arboretum
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Overview of Embassy Suites by Hilton Austin-Arboretum
Embassy Suites by Hilton Austin-Arboretum
4.2/5 Very Good
Guests rated this property 4.4/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Breakfast included
- Parking included
- Air conditioning
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitizer provided
Explore the area
- Lady Bird Lake10 min drive
- Sixth Street11 min drive
- Lake Travis16 min drive
- Austin, TX (AUS-Austin-Bergstrom Intl.)20 min drive
Choose dates to view prices
About this area
Austin
Located in Austin, Embassy Suites by Hilton Austin-Arboretum is in the business district and near the airport. Arboretum at Great Hills Mall and The Domain are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Zilker Park and Lake Travis. Check out an event or a game at Frank Erwin Center, and consider making time for Barton Springs Pool, a top attraction not to be missed. Enjoy the great outdoors with hiking/biking trails, skydiving, and cave exploring, or hop on a moped rental nearby and explore all the area has to offer.
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What's nearby
- Arboretum at Great Hills Mall - 19 min walk
- J. J. Pickle Research Campus - 3 min drive
- Lady Bird Lake - 10 min drive
- Sixth Street - 11 min drive
- Lake Travis - 16 min drive
Getting around
- Kramer Station - 4 min drive
- Austin Station - 11 min drive
- Austin-Bergstrom International Airport (AUS) - 20 min drive
Restaurants
- DJs American Grill — 1 min walk
- Buca di Beppo Italian Restaurant — 4 min walk
- North by Northwest Restaurant and Brewery — 10 min walk
- The Cheesecake Factory — 18 min walk
- BJ's Restaurant and Brewery — 19 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
- Free RV/bus/truck parking on site
- Wheelchair-accessible parking available
- Free area shuttle
Food and drink
- Free on-the-go breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
- 1 restaurant
- 1 bar
- Free daily reception
- Room service available
- Coffee/tea in common area(s)
Things to do
- Fitness center
- Indoor pool
- Spa tub
Family friendly
- Art supplies
- Children's games
- Free area shuttle
- Indoor pool
- Microwave
- Refrigerator
- Separate living room
- Sofa bed
Conveniences
- Ballroom
- Banquet hall
- Elevator
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry cleaning service
- Luggage storage
- Wedding services
Languages spoken
- English
- Spanish
Business services
- 24-hour business center
- Computer station
- Conference space (1958 square feet)
- Meeting rooms - 5
Outdoors
- Pool sun loungers
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Braille signage
- Grab bar near toilet
- In-room accessibility
- Low-height counter and sink
- Raised toilet seat
- Roll-in shower (select rooms)
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- Beach towels
- Designated smoking areas
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Double sofa bed
- Down comforter
- Pillow-top mattress
- Premium bedding
Bathroom
- Bathroom (detached)
- Free toiletries
- Hair dryer
- Shower/tub combination
Entertainment
- 42-inch flat-screen TV
- Cable channels
- Premium channels
Food and drink
- Coffee/tea maker
- Microwave
- Refrigerator
- Wet bar
More
- Connecting rooms available
- Desk
- Iron/ironing board
- Safe
- Separate living room
- Separate sitting area
Similar properties
See similar properties
Policies
Check-in
Check-in from 3:00 PM - noon
Early check-in subject to availability
Early check-in fee: USD 25.00
Express check-in
Minimum check-in age - 21
Check-out
Check-out before noon
Express check-out
Special check-in instructions
Guests will receive key retrieval information
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Access methods
Staffed front desk, key retrieval
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Early check-in fee: USD 25.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 6:00 AM to midnight
Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Austin-Arboretum Embassy Suites
Embassy Suites Austin-Arboretum
Embassy Suites Hotel Austin-Arboretum
Arboretum Austin Embassy Suites
Austin Embassy Suites
Embassy Suites Austin
Embassy Suites Hotel Austin
Embassy Suites Austin-Arboretum Hotel
Embassy Suites Austin Arboretum
Embassy Suites by Hilton Austin-Arboretum Hotel
Embassy Suites by Hilton Austin-Arboretum Austin
Embassy Suites by Hilton Austin-Arboretum Hotel Austin
Frequently asked questions
4.2
Very Good
4.4/5
Cleanliness
4.4/5
Staff & service
3.7/5
Amenities
4.2/5
Property conditions & facilities
5/5 Excellent
Verified traveler
Business traveler, Traveled with partner
21 Jun 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2021
2/5 Poor
Verified traveler
Traveled with family
16 Jun 2021
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2021
5/5 Excellent
Verified traveler
Traveled with group
14 Jun 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021
1/5 Terrible
Verified traveler
Traveled with family
14 Jun 2021
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2021