W Austin

Photo gallery for W Austin

Primary image
Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Overview of W Austin

W Austin

4.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
200 Lavaca Street, Austin, TX, 78701

Explore the area

  • Popular LocationLady Bird Lake4 min walk
  • Popular LocationSixth Street5 min walk
  • Popular LocationSouth Congress Avenue9 min walk
  • AirportAustin, TX (AUS-Austin-Bergstrom Intl.)20 min drive

Choose dates to view prices

About this area

Austin

W Austin is located in Downtown Austin, a neighborhood in Austin, and is in the entertainment district and near a metro station. Sixth Street and South Congress Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lady Bird Lake and Zilker Park. Looking to enjoy an event or a game while in town? See what's going on at Frank Erwin Center. Kayaking offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

What's nearby

  • Moody Theater - 1 min walk
  • Lady Bird Lake - 4 min walk
  • Sixth Street - 5 min walk
  • Frost Bank Tower - 6 min walk
  • South Congress Avenue - 9 min walk

Getting around

  • Downtown Station - 11 min walk
  • Austin Station - 18 min walk
  • Austin-Bergstrom Intl. Airport (AUS) - 20 min drive

Restaurants

  • Malaga Tapas & Bar - 2 min walk
  • Taverna - 2 min walk
  • Numero28 - 2 min walk
  • Jo's Coffee - 3 min walk
  • Sullivan's Steakhouse - 3 min walk

About this property

W Austin

4-star Austin hotel in Downtown Austin, walk to Lady Bird Lake
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
W Austin offers 251 accommodations with iPod docking stations and minibars. Each accommodation is individually decorated. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

AWAY Spa has 6 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 11.00 per 24-hour period)

Parking and transportation

  • Valet parking on site (USD 49 per night; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–10:00 AM: USD 29-32 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Trace

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Yoga classes

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Refrigerator (on request)
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space (780 square feet)
  • Meeting rooms - 6

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Fireplace in lobby
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave (on request)
  • Minibar
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 40 lbs)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 29 and USD 32 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 11.00 per 24-hour period (rates may vary)
  • Valet parking fee: USD 49 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Austin W
W Austin
W Hotel Austin
Hotel W Austin
w Austin Hotel Austin
W Austin Hotel
W Austin Austin
W Austin Hotel Austin

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 469 out of 796 reviews
5 - Excellent 59%
Rating 4 - Good. 174 out of 796 reviews
4 - Good 22%
Rating 3 - Okay. 71 out of 796 reviews
3 - Okay 9%
Rating 2 - Poor. 48 out of 796 reviews
2 - Poor 6%
Rating 1 - Terrible. 34 out of 796 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

4.3/5

Eco-friendliness

1/5 Terrible

Traveled with partner
Disliked: Staff & service
Had to wait an hour to check in, not very helpful or in to much a hurry to get the room ready, extra charges on my card . Not what I expected for the price .
Stayed 1 night in Apr 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
exceptional service
exceptional customer service by all parties , the property was a welcome surprise, rooms were clean and the entire staff made our stay an exceptional on , We cant wait to return
Stayed 1 night in Mar 2022

2/5 Poor

Stayed 5 nights in Dec 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location downtown with easy access to everything around Austin. Room was comfortable, NYE event was fun, we didn't enjoy the restaurants and pool, but they looked nice. Did have room service, which wasn't too bad, but could have had more tasty options especially seafood and vegetarian.
Stayed 3 nights in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is ideal for downtown activities, all in walking distance.
Stayed 1 night in Oct 2021

2/5 Poor

Business traveler
Disliked: Cleanliness, property conditions & facilities
VERY APPOINTMENTING. MY ROOM HAD TO BE CHANGED. THE ROOM SMELL UNCLEAN. FOR THE COST, THIS HOTEL NEED TO REPAINT THE ENTIRE INTERIOR, NEW CARPET, NEW FURNITURE. ETC.
Stayed 1 night in Oct 2021

3/5 Okay

Liked: Cleanliness, staff & service
W for Labor Day
Tv was dated didn’t have Netflix or the ability to log into my accounts. Other than that it was clean and enjoyable. Music at the pool was cool for me to hear in the room but other guests might not appreciate that.
Stayed 3 nights in Sep 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool time
Had a great time at the pool, staff was friendly.
Stayed 1 night in Jul 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar / lounge area was really nice, and the bartenders were really good. Would definitely revisit.
Stayed 1 night in Jul 2021