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Embassy Suites by Hilton Austin Downtown South Congress

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Indoor pool
Indoor pool
Indoor pool
Premium Suite, 2 Bedrooms, Non Smoking, Bathtub | Premium bedding, pillowtop beds, in-room safe, desk

Overview of Embassy Suites by Hilton Austin Downtown South Congress

Embassy Suites by Hilton Austin Downtown South Congress

3.5 star property

4.1/5 Very Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
300 S Congress Ave, Austin, TX, 78704

Explore the area

  • Popular LocationLady Bird Lake6 min walk
  • Popular LocationAnn W. Richards Congress Avenue Bridge6 min walk
  • Popular LocationSixth Street15 min walk
  • AirportAustin, TX (AUS-Austin-Bergstrom Intl.)13 min drive

Room options

About this area

Austin

Embassy Suites by Hilton Austin Downtown South Congress is located in Downtown Austin, a neighborhood in Austin, and is in the entertainment district. While the natural beauty of Lady Bird Lake and Zilker Park can be enjoyed by anyone, those looking for an activity can check out Barton Springs Pool. Looking to enjoy an event or a game while in town? See what's happening at Circuit of the Americas or Frank Erwin Center. Kayaking and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby.

What's nearby

  • Lady Bird Lake - 6 min walk
  • Ann W. Richards Congress Avenue Bridge - 6 min walk
  • Palmer Events Center - 8 min walk
  • Moody Theater - 13 min walk
  • Sixth Street - 15 min walk

Getting around

  • Austin Station - 6 min drive
  • Downtown Station - 17 min walk
  • Austin-Bergstrom Intl. Airport (AUS) - 13 min drive

Restaurants

  • Threadgill's - 3 min walk
  • One Eleven Congress - 9 min walk
  • Cooper's Old Time Pit Bar-B-Que - 10 min walk
  • Terry Black's BBQ - 10 min walk
  • Joann's Fine Foods - 11 min walk

About this property

Embassy Suites by Hilton Austin Downtown South Congress

3.5-star hotel near University of Texas at Austin
Embassy Suites by Hilton Austin Downtown South Congress is located close to Sixth Street, and provides free cooked-to-order breakfast, a grocery/convenience store, and a free daily manager's reception. Be sure to enjoy a meal at SoCo Bar and Bites, the onsite restaurant. In-room WiFi (surcharge), with speed of 25+ Mbps, is available to all guests, along with a terrace and shopping on site.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Self parking (surcharge), an area shuttle, and luggage storage
  • ATM/banking services, 5 meeting rooms, and multilingual staff
  • An elevator, a 24-hour front desk, and a front desk safe
  • Guest reviews give good marks for the breakfast, helpful staff, and walkable location
Room features
All 262 rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews give good marks for the clean, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and sofa beds
  • Bathrooms with shower/tub combinations, bathrooms, and partially open bathrooms
  • TVs with premium channels
  • Separate sitting areas, refrigerators, and microwaves

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Covered self parking on site (USD 36 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Area shuttle

Food and drink

  • Free cooked-to-order breakfast available daily
  • 1 restaurant
  • 1 bar
  • Free daily reception

Restaurants on site

  • SoCo Bar and Bites

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Sofa bed

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Grocery/convenience store
  • Lockers available

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Conference space (2330 square feet)
  • Meeting rooms - 5

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Pay movies
  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

More properties to consider

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 50 lbs)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Covered self parking fee: USD 36 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: USD 25.00
  • Rollaway bed fee: USD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Embassy Suites Austin-Downtown/Town Lake
Embassy Suites Hotel Austin-Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Hotel
Embassy Suites Austin-Downtown/Town Hotel
Embassy Suites Austin-Downtown/Town Hotel
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Embassy Suites Austin-Downtown/Town Lake Hotel
Hotel Embassy Suites Austin-Downtown/Town Lake Austin
Austin Embassy Suites Austin-Downtown/Town Lake Hotel
Embassy Suites Austin Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Austin
Embassy Suites Austin Town
Embassy Suites Hilton Austin Downtown South Congress
Embassy Suites by Hilton Austin Downtown South Congress Hotel
Embassy Suites Hilton Austin Downtown South Congress Hotel
Embassy Suites by Hilton Austin Downtown South Congress Austin
Hotel Embassy Suites by Hilton Austin Downtown South Congress
Embassy Suites by Hilton Austin Downtown South Congress Austin
Embassy Suites Hilton Hotel
Embassy Suites Hilton
Embassy Suites Austin Downtown/Town Lake

Frequently asked questions

Does Embassy Suites by Hilton Austin Downtown South Congress have a pool?

Yes, this property has an indoor pool.

Is Embassy Suites by Hilton Austin Downtown South Congress pet-friendly?

Yes, this property allows cats and dogs (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Embassy Suites by Hilton Austin Downtown South Congress?

Self parking is available for USD 36 per night.

What time is check-in at Embassy Suites by Hilton Austin Downtown South Congress?

Check-in is from 4:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).

What time is check-out at Embassy Suites by Hilton Austin Downtown South Congress?

Check-out is at 11:00 AM. Late check-out is available for USD 25.00.

Where is Embassy Suites by Hilton Austin Downtown South Congress located?

Located in Downtown Austin, this hotel is within a 10-minute walk of South Congress Avenue and Lady Bird Lake. Austin Convention Center and Texas State Capitol are also within 2 mi (3 km). Downtown Station is 17 minutes by foot and Austin Station is 25 minutes.

Can I cancel my reservation for free at Embassy Suites by Hilton Austin Downtown South Congress and receive a full refund?

Yes, Embassy Suites by Hilton Austin Downtown South Congress offers free cancellation on select room rates, because flexibility matters! Please refer to Embassy Suites by Hilton Austin Downtown South Congress cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 496 out of 1003 reviews
5 - Excellent 49%
Rating 4 - Good. 272 out of 1003 reviews
4 - Good 27%
Rating 3 - Okay. 125 out of 1003 reviews
3 - Okay 12%
Rating 2 - Poor. 56 out of 1003 reviews
2 - Poor 6%
Rating 1 - Terrible. 54 out of 1003 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

4.0/5

Eco-friendliness

5/5 Excellent

Sonja
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 2 nights in Sep 2022

1/5 Terrible

Jessica
Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting.
Stayed 3 nights in Sep 2022

3/5 Okay

Michael, Arlington
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff made up for the stay. However the facility was disappointing. Dirty windows, dead bugs in elevator and very dated rooms. Carpets in bar area are disgusting in couch area. Furniture in rooms need some simple touch up stain. Parking garage in need of paint and repair. Especially elevators. Breakfast was excellent and bar/ breakfast staff was friendly. My first stay an an embassy suites
Stayed 2 nights in Aug 2022

5/5 Excellent

John
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

5/5 Excellent

helga
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoy our staying, location, friendly staff, nothing more to ask for
Stayed 2 nights in Aug 2022

4/5 Good

briana
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean. Only people with room key can enter building after certain time of night. Breakfast buffet just ok. Lobby bar has very short hours of being open. All day would be better.
Stayed 3 nights in Aug 2022

4/5 Good

Pedro
Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Good Hotel
Stayed 2 nights in Aug 2022

2/5 Poor

Dagmaris
Traveled with family
Disliked: Cleanliness, property conditions & facilities
Great Location but they need to renovate the rooms. Room with an old carpet and old furniture. Someone was smoking inside of the room before and the smell was so bad. The only good thing about this hotel was the breakfast buffet, it was delicious and a lot of options for everyone.
Stayed 1 night in Aug 2022

5/5 Excellent

Apostolos, San Diego
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Excellent staff. Good breakfast, but not many choices for food at the bar.
Stayed 2 nights in Jul 2022

5/5 Excellent

Nic
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of city
Stayed 1 night in Aug 2022