Bacvice Vacations from $1,412

Location was excellent with all places inside the palace very accessible. Staff tried to help as much as possible but otherwise the property is pretty basic.

Very clean rooms.Staff very helpful.Had an issue with air con which was swiftly dealt with.Reception staff very friendly, helpful and the check-in process very clear.

Great location close to old town. I would not recommend this place to stay for the amount of money. The room was very basic with a view of some rubbish and a wall. We had multiple things go wrong. Someone opened our room door and let themselves in and turned on the light at 0750hrs even with the do not disturb sign on. We were not given our welcome bottle of wine until we asked for it and we were called and told to check out immediately on the day before our check out day because their system got it wrong. To their credit, the customer service manager did call and apologise and reasonably tried to make amends, however it should never have happened. A booking for a hotel is pretty simple. It should be noted there are 2 wings to this hotel and there is a good chance you will get the old section like us and they will ask 200 Euro a night extra if you want a better room. Keeping in mind it was over $600 AUD a night for the basic room we were given. The pool has a great view. It is made only for drinking as it is waist deep with tables. There are also only 4 lounges to uae for the entire hotel guests because it is catered as a bar, not a pool area. All things considered, we are very happy we moved to Villa Harmony for the rest of the stay and although it wasn't the worst place we have stayed, we can confidently say never again. Just not good value for money. Spend it elsewhere.

Everything was great except the beds were really hard and I could feel the coil springs. Luckily the staff were super helpful and they got me a mattress topper. One of the pillows was too big and uncomfortable. Finally it took about half a day of running the AC for the room to cool down but then it stayed cool. If you have an early flight (if you need to leave before 7:30 am) be prepared to carry all of your luggage down by yourself. The location is great, the staff is great and the rooms are on the newer side and are sound proof.