We got the Park and Ride deal. We arrived at the mall to get on our bus at around 4:00am. We were stuck in line and waited, standing, for about 1:30 hours. It was ridiculously crowded and exhausting to go that early. The dawn flight was beautiful, but I was disappointed the few that took off at that time were all ad balloons that were ugly. It would've been so much more beautiful and worth me getting up super early for it if the balloons were prettier to measure up with the beautiful lighting at dawn. Then the mass ascension was cancelled even with cleared up sky. We were upset they did not have a way of letting us know, so we were just sitting there waiting for the mass ascension for 2 hours just to know it got cancelled. They could coordinate things better by installing more announcement speakers all over the event area so they can announce their cancellations and not waste our time, to help the bus rides go smoother/faster (the buses and the traffic control staffs seemed confused/lost with what they were doing), etc. They could also sell mats or outdoor chairs to be considerate of foreign tourists. Our confirmation email also stated they'd refund if the show got cancelled due to weather, but when we asked the information booth at the event, one seemed clueless and another just coldly told us they will not refund us, saying the dawn ascension did happen. Nowhere in the email was that made clear and it felt very unfair to us. We couldn't use the ticket the next day.
