****Roaches, do not stay!!!****
-External view was typical, not dirty, not 5 star either.
-Front desk attendant did speak during the check in process, any questions were answered with hand gestures.
-Faint cigarette smell through the lobby and room.
-First roach was noticed on the wall, after killing that one, went to the bathroom for tissue, there's one on the counter. Once I start packing up, there's another on the curtain.
-I handed the room keys back so quickly and couldn't get to the car fast enough.
The follow up phone call the next morning was very concerning so I drove back to the location to get a receipt, I didn't trust that more nights would be charged to my card. The gentleman from the night prior assured me I was good, I didn't trust it. The woman at the counter did not understand what was saying, not sure how. "I'm here to check out because I left last night due to bugs in my room, do I need to sign a receipt or anything?" is pretty straight forward. She responded " You need extra night?" after quite the long blank stare. She was probably trained to verify the ID and payment then provide room keys. Thats it, nothing else. I made it a point to emphasize there were roaches in the room as the reason I left. A couple in line behind me promptly walked out the lobby after hearing this. I ask who I can contact for a refund, she slides me an invoice and steps back. After the entire experience, I don't care if this location lost business due to my night.
