“We couldn't even check in: the automated system found our booking but said "Sorry your room isn't available". But we'd already paid + booked and gotten confirmation. It was about 10pm, and there was nobody at the property to talk to. Luckily a neighbor walking past knew the owner's phone number, and called him. He answered and was very friendly but said he wasn't nearby, and gave us the phone number of someone named "Jacqueline" who was supposed to be nearby and could help... but nobody answer……
“Great to hv the lift (though super small) and independent air-con installed. Walking distance to Bern Bahnhof. Large supermarket nearby. Very sufficient and practical room amenities. Staff were helpful for accessing to the room. Easy to understand the access mean.”