Find Hotel with a Concierge in Bay of Plenty

"Staff were amazing. Very helpful and went above and beyond. Property could use a little TLC - definitely a bit of faded elegance. Room 2 is the one to have! Breakfast daily was delicious. "

"Beautiful location "

"Location was good, check in/out was easy. Facilities are a bit dated but otherwise fine for a short stay."

"The hotel is a uniquely decorated boutique hotel. It was about a 10 minute walk from the tourist info bldg. and a quick walk to the food alley and the waterfront promenade. We were allocated a very spacious suite on ground level in the bdlg. close to the hotel entrance. However, the room had its drawbacks. The TV is located too far from the beds for easy viewing ... we assume the designers assumed people would sit on the sofa to watch . Our room had a locked connecting door to an adjacent room ....

"Hotel room was fine and comfortable, but the restaurant experience was not smooth. We did not feel welcome at 9:45am and the server was not having a good morning and seemed very distracted and unsure of what she was doing. Perhaps she was new, but having breakfast there did not go well. "

"Room was very clean and tidy. Staff were amazing and went that extra mile to ensure we were comfortable."

"Was a great stay and the children loved the pool - very friendly staff "

"Great place to stay close to town and eat street"

"A great location, but the hotel parking is a bit tight if you have a large vehicle. Room was good with a view of the lake. Storage for E-bikes was provided. Breakfast was great, no real complaints at all. "

"Great place to stay for a reasonable cost."