Beirona Vacations from $1,898

The hotel was one of the best hotel from location to value for money. The location was great walking distance from everywhere. The staff was brilliant specially Mys she organised every activity’s for me plus taxi from the airport and back. Overall everything 10/10. Thank you for everything. You guys make my holiday special. Definitely will come back and stay there.

Room facilities were basic but good value for money.

Very friendly and helpful staff and kept rooms and everywhere very clean. So much choice at breakfast. A great stay 2 minutes to the beach and easy walk in Santa Maria.

Hard to review stay as I was suffering from after effects (but clear) of recent Novo contracted in UK as lost 8-9 lbs. So did not due what I expected to do & 1/2 way thru stay started to pick up. Room, staff breakfast very good. Had nice trip to Santa Maria they provide for free. Pool fine but used less than expected as not up to it. Snorkelled in small bay up from reception. Good first 2 days last day churned up so visibility issues. Very nice walks N & S of resort on or near beach which I could not exploit as much as wished. Nice meals in afternoon N of reception. Good Super Mercardo on site S of reception

Our experience at the resort was mixed, but we made the most of what was an uneven experience. The room was clean and reasonably comfortable. The food was decent, although not exceptional. The staff were generally pleasant, but were reactive and not proactively ensuring things were in place, delivering on the service promise. For example, there were no facial tissues in the room, despite there being an empty dispenser in the bathroom. Each time I went to the gym, there were no towels for the guests and had to chase staff to replenish. Also, we went days without housekeeping checking in to see if buns needed emptying or if we needed more water for the room. This too had to be requested. The resort did not have a secured facility to hold luggage for guests waiting to check in. Our flight arrived late morning which meant that we had to wait four hours with our luggage until we could check in at 3pm. We were told that we could leave our bags outside in the corner of the front entrance and that it was safe, but this is unacceptable. Also, when we arrived, we stood in a long queue to book the specialty restaurants for the week, only to find that they were fully booked up to the night before we departed. We later learned that there was an online booking tool for the restaurants, but this was never offered up front. We were able to put our names on a waiting list and, on the following day, offered two bookings for a couple of nights. Have more to say, but out of space