Benacazon Vacations from $1,392

I got a different room than I booked. After my intervention, the room was changed to the corresponding reservation. Parking was safe. Room was clean.

We had a very lovely 5 nights stay in this hotel. The room is very spacious and bed is comfortable. Staffs are very friendly and welcoming, especially Carlos. Lots restaurants nearby, walking distance to most attractions.

The breakfast it was excellent and the staff also. We need to call several times regarding the room ice bucket , glasses.

The apartment was in a lovely townhouse building opposite a square. The location was excellent, close to all places of interest and no more than 10 mins walk to cathedral and Alcázar. Communication and response from staff was quick and efficient by WhatsApp (not based on site) Self check in with code. We had the ground floor room. It was very clean, spacious with good facilities. Furnished well and decor very nice. The room is quite dark as previous guests have said as it doesn’t have any windows but a small terrace with an open roof top. Had a few issues with entry codes and air conditioning/heating but these were quickly resolved. Internet connection not always the best. We enjoyed our stay with a welcome bottle of fizz in the fridge which was a nice touch. If we stay again we’d probably choose an upper floor apartment with a view. Overall a very nice, comfortable apartment and the location is superb. Thank you!

Service was great. They were very response and addressed our concerns. But the property is more 3 stars than 4. We had two small beds together in one room. My wife’s bed was slipping from the end so 20-30 pct was unusable and mattress should be replaced. Bathroom also had duct tape on the ceiling and the shower is barely 2 feet wide. I couldn’t shower without hitting my hand somewhere. Location is great but I wouldn’t stay here again. Would look for an actual 4 star hotel.