“Very nice hotel, clean and comfortable, recently renovated rooms. Close to airport. They serve breakfast in your room. Excellent from desk service - I had difficulty to get a taxi at the airport - they booked a taxi for me. I would definitely recommend this hotel for a short stay between flights.”
“In general, the rooms are lacking of maintenance: no stable hot water supply, tap water is milky, air-conditioner isn't functioning properly, the bed and pillows aren't comfortable, and the toilet has odors.
But the location is very good, near the big shopping mall Dostyk Plaza.
And the front desk staff is helping, willing to change room for us. But the staff doesn't know how to register our stay in Almaty with the Immigration authorities, when this is a must for every tourist staying more……