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“Even though the staff was nice and professional, the hotel rooms and the hotel in general were run-down. The rooms we stayed in had dirty walls, and the mattresses were as hard as rocks. A little paint goes a long way. The staff was super nice; it's just that the hotel was very outdated. We had to stay there due to no vacancy at the other hotels in Big Lake. I probably wouldn't stay here again if it were an option. ”