“The room was very clean and comfortable, and the staff were friendly and welcoming.
Excellent location, within walking distance to major attractions—very convenient.
”
“Great hotel. Booked as close to train station- and it had a pool.
but the pool was closed for renovations. It would have been nice to be told this before getting there.”
“Hotel constantly tries to upsell - get spammed with emails before arrival about add ons. Was told at reception on arrival at 1.30pm that the room was ready, but hotel policy was that I couldn’t be given the key until 3pm. Asked for luggage storage and was directed to take my suitcase down a flight of stairs and then had to pay a further fee for luggage storage. Unfriendly staff - there are better options around, so don’t bother here.”