“The staff was kind and having access to a washer and dryer was helpful. The location was great. Steps away from the train station and direct view of Lake Brienz. There is no AC or fan provided. We had to sleep with the windows open. The windows don’t have screens so bugs came in. We all did not sleep well. Maybe in the winter this hotel would be a better stay but we would not come back. Everything in the room was dated. They only provide liquid soap and toilet paper. The towels felt old. They……