Brussels West Castle Hotels

"No wash cloths, housekeeping didnt change dirty glassware, the bar is way overpriced for drinks."

"Great location and staff!"

"The hotel shuttle is from 4 am - 9:00 am then again at 5 pm - 11 pm. I thought it was all day and that is why I booked the hotel. It is a 10 min walk to the train. There is a hotel right on the train line that would have been more convenient. This said, it was easy to get a taxi to the airport, the free breakfast was good, the room was spacious, and the staff were very nice. "

"close to museums but quiet area"

"Great room, delicious breakfast and nice staff. A very nice stay."

"Stayed with family for 4 nights. Hotel very well located, safe and clean. Very friendly staff."

"Nice convenient location. Hotel was clean and staff was nice during check in. Breakfast was good. We enjoyed the on-site restaurant as well. The bed was very comfortable and the room was big. We would stay here again!"

"For a five star hotel, comfortable rooms and impeccable services are usually featured. Unfortunately, it was not the case with our experience. We found the room, the service, and the breakfast pretty mediocre. The front desk lady didn't give us accurate information about parking our car. It was the concierge who helped us. We also found shower door with mold and mildew. The housekeeping was informed, but was not able to remove them. We later informed the front desk manager, but nothing was done before we checked out. Other than that, the hotel is conveniently located. "

"Ok"