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Reviews

4.4 / 5Excellent
373 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Recoleta Cultural Center
    5 min walk
  • Popular Location
    Recoleta Cemetery
    5 min walk
  • Popular Location
    Recoleta Mall
    7 min walk
  • Airport
    Buenos Aires (EZE-Ministro Pistarini Intl.)
    27 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Executive Room

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Superior Room

    Room Amenities

    • Sleeps 3
    • 1 King Bed OR 2 Twin Beds
    More details
  • Deluxe Suite

    Room Amenities

    • Sleeps 3
    • 1 Queen Bed
    More details
  • Romantic Room

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details

About this area

Buenos Aires

Located in Buenos Aires's Recoleta neighborhood, CasaSur Recoleta is in the city center. Obelisco and Plaza de Mayo are notable landmarks, and travelers looking to shop may want to visit Palermo Soho and Florida Street. Looking to enjoy an event or a game? See what's going on at Luna Park or La Bombonera.

Popular Location

What's nearby

  • Recoleta Cultural Center - 5 min walk
  • Recoleta Cemetery - 5 min walk
  • Recoleta Mall - 7 min walk
  • Museo Nacional de Bellas Artes - 9 min walk
  • El Ateneo Grand Splendid - 12 min walk

Getting around

  • Callao Station (Cordoba Av) - 16 min walk
  • Buenos Aires Retiro Station - 20 min walk
  • Buenos Aires (EZE-Ministro Pistarini Intl.) - 42 min drive

Restaurants

  • Ander Local Food – Restaurant with a bar. Serves breakfast and lunch daily.

About this property

CasaSur Recoleta

Luxury Buenos Aires hotel in Recoleta, near Recoleta Cultural Center
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a spa tub, and spa services. All 36 soundproofed rooms provide free WiFi, free wired Internet, and Select Comfort beds. For entertainment, LCD TVs come with cable channels, and guests can also appreciate comforts like Egyptian cotton sheets and down comforters.
CasaSur Recoleta offers 36 air-conditioned accommodations with iPod docking stations and minibars. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and bidets.
This Buenos Aires hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
Recreational amenities at the hotel include a spa tub, a fitness center, and complimentary bicycles.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.
The spa is open daily. Guests under 13 years old are not allowed in the spa.

Awards and affiliations

  • The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available
Roundtrip airport shuttle (surcharge)

Food and drink

Free hot/cold buffet breakfast available daily 7 AM–11 AM
1 restaurant
1 bar
Room service available

Things to do

Fitness center
Free bicycle rentals
Full-service spa
Spa tub

Family friendly

Dry cleaning service
In-room child care (surcharge)
Laundry facilities
Soundproofed rooms

Conveniences

Ballroom
Elevator
Free newspapers in lobby
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service

Languages spoken

English
Spanish

Business services

1 meeting room
Business center
Computer station
Conference space (452 square feet)

Spa

Aromatherapy
Body scrubs
Body treatments
Facials
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage - Swedish
Massage - Thai
Reflexology
Spa open daily
Spa tub

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible path of travel

More

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Down comforter
Egyptian cotton sheets
Heating
Premium bedding
Select Comfort bed

Bathroom

Bathrobes
Bidet
Designer toiletries
Hair dryer
Rainfall showerhead
Shower

Entertainment

32-inch LCD TV
Cable channels
iPod dock

Food and drink

Minibar

More

Desk
Iron/ironing board (on request)
Laptop-compatible safe
Phone
Soundproofing
Turndown service

Policies

Check-in

Check-in between 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • All citizens of Argentina will be charged the national value-added tax (21%) upon check-out. Foreigners on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 60 per night.

Property payment types

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The 21% national VAT (value-added tax) is not included in the price, and will be charged at the property upon check-out for all citizens of Argentina. Foreigners on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days. In the case of cancelled bookings, the cancellation penalties paid by the traveler will also be subject to the national VAT (21%).

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

Property is also known as

  • Casasur
  • Casasur Art
  • Casasur Art Buenos Aires
  • Casasur Art Hotel Buenos Aires
  • Casasur Hotel
  • Casasur Art Boutique Hotel
  • CasaSur Recoleta Hotel
  • Casasur Art Hotel
  • CasaSur Recoleta Hotel
  • CasaSur Recoleta Buenos Aires
  • CasaSur Recoleta Hotel Buenos Aires

Frequently asked questions

4.4

Excellent

5 - Excellent
220
4 - Good
114
3 - Okay
24
2 - Mediocre
5
1 - Poor
10
4.5
Cleanliness
4.7
Service and Staff
4.1
Amenities
4.4
Property condition

3/5

  • Liked: Cleanliness, staff & service
  • Disliked: Amenities, property conditions & facilities

The property needs a refurbishment and lack local atmosphere

Stayed 12 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel in a great location. Staff was very friendly and accommodating. I would highly recommend staying at this hotel!

Stayed 1 night in Jan 2020

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is absolutely horrendous in every way possible! I am shocked that they are not ranked as a 2 star hotel. The photos are NOTHING like the reality of being in the space. In fact, the hotel was so bad that my entire family checked out of this property after 3 nights and spent the remaining 5 nights of our trip to Argentina elsewhere. I would have checked out day 1, but all the hotels in the area were sold out for Christmas. Do not stay here!!! It’s not clean or sanitary in anyway. The shower in my room was broken and flooded the entire space after every use. The bathroom has no exhaust fan, so the whole room was full of mold, smelled of mildew and had bugs. There’s a rusted drain full of bile in the bathroom floor & the “clean” towels were full of stains and smelled of mildew. The fact that this hotel is supposed to be 4.5 stars is insanity. It’s beyond disappointing and their cleanliness standards are disgusting. Don’t be fooled into thinking there is a spa either, from their advertisement. Their so called spa is a tiny, public area that has 2 cheap chairs with dirty towels on them and a ceiling full of black mold. This hotel is a disgrace to the luxury hotel brand it is a part of. I went with a party of 9 people and all nine of us Had to change hotels because it was not sanitary. Do yourself a favor and NEVER stay here. This hotel ruined my trip!!!

Stayed 7 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was extremely friendly and helpful! The breakfast was included and very nice. We were upgraded to a large suite with two full bathrooms which was great and the location was perfect! We really enjoyed our stay!

Stayed 5 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a wonderful stay - the service was incredible. The staff went above and beyond to make our stay special!!

Stayed 3 nights in Nov 2019

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