Burggrafenamt Vacations from $1,481

Disappointing and the property is much simpler than the pictures. Surprised there were no toilet seats in some toilets, the toilet lid in our room is broken, there is no ac so a single fan is supplied which was very difficult to position on 3 people. We asked for another but they did not give us one. The towels supplied for the pool were stained with what appeared to be makeup. The complimentary mini body cream and gel were half empty. Shower would often go cold or scolding in seconds. The pool was nice to use but one of the days without warning it was getting cleaned from 7ish AM to 11:30am or so. Why not clean outside of hours? Was very disappointing as we weren't informed and got the hotel for the pool. Please do not eat breakfast here if you can, it was so sad especially the pancakes with "red berries". They are in fact three very small and thin flavourless pancakes drenched in sweet and poor quality red jam. The bread we had was stale and we only got 1 small 330ml water bottle for 3 people. You can get more which is good but everything takes a lot of effort to "correct" when added together. The boiled eggs we ordered were overcooked and grey, served on a pile of salt which was odd and not pealed which isn't great. The salmon dish ordered wasn't very nice either. It was just disappointing. We did enjoy the views of course, nice to have a shuttle and the mini croissants provided at breakfast but it was just not nutritious, we struggled with the amount of sweets provided

Very nice hotel .

Bien mais sans plus, beau quartier tranquille

The Hotel is in a beautiful location and first impressions are superb. There is a small plaque suggesting that’s it’s a boutique hotel where I would rate it less so. It lacks such detail and finesse. Our family room for four was inadequate in terms of a small sofa bed. They should have family suites. The staff are all happy yet they could do with more training and again finesse on the personal service side - particularly at the restaurant where we felt ignored at times. The younger staff being better than those above them. The reception staff were great. The restaurant has a limited menu and is expensive, so most opt for the cheaper yet delicious pizzas. No pasta or salad to choose from and the other dishes are very small. There is no real, cozy/elegant/boutique bar area, just one that is an unmanned, used to service the restaurant. Breakfast is amazing but again, the breakfast area could be so much more homely and elegant - airing boutique. There is a shuttle to town but nothing late so you have to get a taxi back which isn’t easy or great. I would try another hotel in the same area again first but would definitely go back. It would be great to see these improvements to give it a higher rate and review.