- Disliked: Staff & service
Although the location is excellent, our blankets were mouldy. We were brought new blankets which were clean, but the mouldy ones were put back in the cupboard, rather than being taken and washed. When booking, there was no mention of a charge for parking, and despite this being agreed on our checkout, the fee was charged regardless to our card. The breakfast was on time and was good, however, our room was not made up and the breakfast left-overs were still there when we arrived back in the evening, although we had left a card requesting a room make-up on the door. We were told by reception that due to Covid restrictions we had to request a room make-up at reception. We should have been told this on arrival. Overall, great location. Poor service.