Ratings based on 102 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted Mar 12, 2020
Themis property is disgusting and should only have 2 stars. The rooms and hallways smell like smoke (we visited 5 rooms before finding one that smelled less like smoke). The utensils - like another review stated- were filthy. Forks spoons and knives with food particles stuck to then placed back in white napkins. The location is near the harbor, near next to nothing and it’s a pain to get in and out of. Spend your money elsewhere.
Comment from Hotel Management
Mar 12, 2020 by auriane, Hotel Management
Dear Guest,
We are sorry to read you were not satisfied with your stay with us. Our Hotel is a non smoking Hotel, and utensils for our room service where selected on purpose, to have something different than the restaurant, we are sorry they don't meet your criteria. We hope to have another chance and welcome you back very soon.
Yours sincerely,
Auriane. P
Senior Guest Relation Supervisor
by A verified traveler
Posted Feb 17, 2020
Comment from Hotel Management
Feb 19, 2020 by Eva.G Guest Relation Agent, Hotel Management
Thank you for your great feedback!
by A verified traveler from Beirut
Posted Feb 2, 2020
good location, room with a nice view, helpful staff
Comment from Hotel Management
Feb 3, 2020 by Auriane, Hotel Management
Dear Elie,
Thank you for your time, and for sharing your experience with us.
We are extremely happy you enjoyed the Hotel and facilities, and appreciated the staff. This is our best reward.
We hope to have the pleasure to welcome you back very soon.
Yours sincerely,
Auriane. P
Senior Guest Relation Supervisor
by A verified traveler
Posted Jan 30, 2020
gave myself 3 days to really think about writing this review, I didn’t want to complain in the heat of the moment knowing that my family and I were staying at a 4 star resort in one of the most beautiful places in the world.
I was moved to write this review to make aware the standards that we expected for the price, time and travel we committed to for our family vacation while in Europe. We traveled across the world to be able to experience a once in a lifetime (for some) luxury stay while sightseeing and making memories as a family.
I am of French decent while my family is not so it was an honor for me to show them my country.
We chose the Riviera Marriott Hotel La Porte de Monaco, a family suite facing the sea, and couldn’t be more excited on our stop through. It wasn’t difficult to find, the parking was easily accessible, covered, safe & secure. The bell hop immediately greeted us and directly provided assistance in getting us checked in with all our luggage. Staff were exceptionally welcoming & friendly. The lobby was clean & decor was modern & exquisite. We stayed in room 915, a corner suite, spacious upon entry with the sofa bed already turned down for the night, and wonderful since we were all exhausted from our long day of travel. The kids fell asleep immediately, my wife & I decided to make espressos from the bar provided to us. All drinks and snacks were complimentary in the bar which was nice.
The two espresso spoons next to the cups were both dirty and cr
Comment from Hotel Management
Feb 3, 2020 by Auriane, Hotel Management
Dear Guest,
Thnak you for your comment throught Exepdia.
Please see separate email from Front Office Manager.
Yours sincerely,
Auriane. P
Senior Guest Relation Supervisor
by A verified traveler
Posted Jan 12, 2020 on Hotels
Comment from Hotel Management
Jan 13, 2020 by Auriane, Hotel Management
Dear Matthew,
We appreciate your feedback concerning your recent stay with us.
We hope to have the pleasure to welcome you back soon, if your travel brings you back in the area.
Yours sincerely,
Auriane. P
Senior Guest Relation Supervisor
by A verified traveler
Posted Jan 9, 2020
The view from the hotel is beautiful, right on the water and looking at the yachts.
Comment from Hotel Management
Jan 10, 2020 by Auriane, Hotel Management
Dear Guest,
Thank you so much for taking the time to share your recent experience in our Hotel.
And thank you for the positive review.
We hope to have the pleasure to welcome you back very soon.
Yours sincerely,
Auriane. P
Senior Guest Relation Supervisor
by A verified traveler
Internet is weak connection all time
Posted Jan 2, 2020 on HotelsComment from Hotel Management
Jan 4, 2020 by auriane, Hotel Management
Dear Guest,
Thank you for this perfect rating despite our challenges with the internet connection for the last few days. We apologize for the inconveniences.
We hope to have the pleasure to welcome you back soon, and wish you a Happy New Year.
See you soon.
Auriane. P
Senior Guest Relation Supervisor
by A verified traveler
Posted Jan 2, 2020 on Hotels
Comment from Hotel Management
Jan 4, 2020 by auria, Hotel Management
Dear Allen Ceazar,
Great to read this perfect feedback from your recent stay, this is our best reward!!
We appreciate it very much and we hope to welcome you back very soon once your travel brings you back in the south of France.
Happy New Year.
Auriane. P
Senior Guest Relation Supervisor
by A verified traveler
Posted Dec 29, 2019 on Orbitz
Comment from Hotel Management
Dec 31, 2019 by auriane, Hotel Management
Dear Guest,
Thank you for your great feedback, you made our day, we wish you all the best for the coming New Year and hope to welcome you back soon.
Yours sincerely,
Auriane. P
Senior Guest Relation Supervisor
by A verified traveler
Posted Dec 6, 2019 on Hotels
Comment from Hotel Management
Dec 6, 2019 by auriane, Hotel Management
Dear Guest,
Thank you for sharing with us your recent experience in our property. We hope you had a great stay and we are looking forward for your next visit.
Yours sincerely,
Auriane. P
Senior Guest Relation Supervisor
