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Satama Hotel

Photo gallery for Satama Hotel

Superior Room, 1 King Bed, Terrace, City View | In-room safe, desk, iron/ironing board, free rollaway beds
Outdoor pool
Outdoor pool
Outdoor pool
Standard Room, 1 Queen Bed, Balcony, City View (Disabled) | Balcony

Overview of Satama Hotel

Satama Hotel

4.0 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Business services
Map
Rue 29 B Prolongée, Cap-Haitien

Explore the area

  • Popular LocationPlace d'Armes18 min walk
  • Popular LocationCap-Haitien Cathedral18 min walk
  • Popular LocationCormier Beach13 min drive
  • AirportCap-Haitien (CAP-Cap-Haitien Intl.)16 min drive

Room options

View all photos for Superior Double Room, 2 Queen Beds, City View, Sea Facing

Room

Superior Double Room, 2 Queen Beds, City View, Sea Facing

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Terrace, City View

Primary image

Superior Room, 1 King Bed, Terrace, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Balcony, City View

Room

Superior Room, 1 Queen Bed, Balcony, City View

  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

About this area

Cap-Haitien

Located in Cap-Haitien, Satama Hotel is by the sea. Place d'Armes and Cap-Haitien Cathedral are notable landmarks, and the area's natural beauty can be seen at Cormier Beach and Labadee Beach. Guests appreciate the hotel's location for the nightlife.
Visit our Cap-Haitien travel guideOpens in a new window
Map

What's nearby

  • Place d'Armes - 18 min walk
  • Cap-Haitien Cathedral - 18 min walk
  • Cormier Beach - 13 min drive
  • Labadee Beach - 28 min drive
  • Sans Souci Palace - 49 min drive

Getting around

  • Cap-Haitien (CAP-Cap-Haitien Intl.) - 17 min drive

Restaurants

  • Cap Deli - 8 min walk
  • Chez Alfred - 9 min walk
  • Barik - 10 min walk
  • Lakay - 11 min walk
  • Auberge du Picolet - 13 min walk

About this property

Satama Hotel

4-star hotel by the sea
Located close to Place d'Armes and Cap-Haitien Cathedral, Satama Hotel provides a roundtrip airport shuttle, a terrace, and a garden. Be sure to enjoy local and international cuisine at the onsite restaurant. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Luggage storage, a porter/bellhop, and tour/ticket assistance
  • A front desk safe, a 24-hour front desk, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 60 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes. Guests reviews give good marks for the spacious rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Refrigerators, free extra beds, and daily housekeeping

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 6:00 PM on request

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower only
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Cap-Haitien
Cap-Haitien
Guest rating 4+
Guest rating 4+
Hotel
Hotel
4 star
4 star
Washer and dryer
Washer and dryer
Pool
Pool
Business friendly
Business friendly

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: HTG 1200 per person (one-way)
  • Airport shuttle fee per child: HTG 1200 (one-way), (from 6 to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Satama Hotel Cap-Haitien
Satama Cap-Haitien
Satama Hotel Hotel
Satama Hotel Cap-Haitien
Satama Hotel Hotel Cap-Haitien

Frequently asked questions

Does Satama Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Satama Hotel?

As of Jan 29, 2023, prices found for a 1-night stay for 2 adults at Satama Hotel on Feb 5, 2023 start from $161.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Satama Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Satama Hotel?

Self parking is free at this property.

What time is check-in at Satama Hotel?

Check-in is from 3:00 PM - midnight. After-hours check-in is not available.

What time is check-out at Satama Hotel?

Check-out is at 11 AM.

Does Satama Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–6:00 PM on request. A fee of HTG 1200 per person applies.

Where is Satama Hotel located?

Situated by the sea, this hotel is within 1 mi (2 km) of Place d'Armes and Cap-Haitien Cathedral. Cormier Beach and Labadee Beach are also within 9 mi (15 km).

Satama Hotel Reviews

Satama Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 170 out of 292 reviews" "
" "10 - Excellent 58%
Rating 8 - Good. 70 out of 292 reviews" "
" "8 - Good 24%
Rating 6 - Okay. 28 out of 292 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 11 out of 292 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 13 out of 292 reviews" "
" "2 - Terrible 4%

9.1/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

8/10 Good

Carine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good looking premises with an exceptional view. Rooms are very comfortable at international standard level. Just missed a quiet spot, and a bit of shade by the otherwise stunning pool
Stayed 3 nights in Jan 2023

8/10 Good

Harris

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful. Located on a mountain and over looking the entire city and bay of Cap-Haitien. Likes: Beautiful landscaping, grounds and clean rooms, Modern Hotel and nice pool. Secluded and quiet. Complimentary Breakfast everyday. Restaurant and Bar. The food was good. Special Shout out to Junior the waiter at the bar who found my credit card at the pool and returned it to me. You saved me a lot of headache. The cleaning staff is awesome, thank you ladies. Dislikes: The pool water was a little cloudy but they eventually had someone to come and clean the pool water by day 3 of my stay. The food was delicious but the portions where kind of small for the price. My only real dislike was that the hotel allows the wait staff to take pictures of your Identification Card, Debit Card along with your bar bill with their cell phones as proof that you purchased food at the Hotel bar. This is along with me using my debit card and entering my pin to pay for the food. This is a bad business practice and made me feel very uncomfortable that someone has my information in there PERSONAL cell phone. This made me feel very uncomfortable.

8/10 Good

Jorchemy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel mais il faut changer les TV j’ai été dans deux chambres différentes pendant mon séjour les TV ont des problèmes de signal et de volume pour certaines chaînes. Aussi il faut revoir la position des climatiseurs c’est exposé face aux lits ! Après ça Bravo à Satama !

6/10 Okay

joel bekenson, Miami

Business traveler
Liked: Cleanliness
Disliked: Amenities
Clean, Peaceful area to be but beware staffs attitude and limited dinning options specially Breakfast

10/10 Excellent

Daphlin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property sits high in the mountains in a secluded but intriguing area with the best view of the city. Very clean and very safe area

8/10 Good

Rose-linde

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service the waiters were amazing
Stayed 2 nights in Nov 2022

4/10 Poor

James, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
NO HOT WATER! My family and I were forced to bathe in cold water every day which is ridiculous especially for the price we paid! If you have children don’t bring them they won’t like bathing in cold water, the pool is not cleaned or filtered probably or to regulation and there is nothing to do except eat and drink. Bring change singles and coins because the property definitely won’t have change so the customer is always shorted a dollar!
Stayed 8 nights in Sep 2022

10/10 Excellent

Richelande

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Roderson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff do their job, but most of them were not friendly!
Stayed 3 nights in Sep 2022

8/10 Good

Franklin

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022