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Overview of Clouds Estate

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2 outdoor pools, sun loungers
2 outdoor pools, sun loungers
2 outdoor pools, sun loungers
Terrace/Patio

Clouds Estate

5 out of 5

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationCamberley Wine Farm9 min walk
    Popular LocationStellenbosch University6 min drive
    Popular LocationBoschendal6 min drive
    AirportCape Town (CPT-Cape Town Intl.)45 min drive

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About this area

Stellenbosch

Located in Stellenbosch, Clouds Estate is in the historical district and near the airport. The area's natural beauty can be seen at Cape Floral Region Protected Areas and Jonkershoek Nature Reserve, while Sasol Art Museum and VOC Kruithuis are cultural highlights. Boschendal and University of Stellenbosch Botanical Garden are also worth visiting. Relax and indulge in the area's winery tours, or seek out an adventure with hiking/biking trails nearby.
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Popular Location

What's nearby

  • Camberley Wine Farm - 9 min walk
  • Stellenbosch University - 6 min drive
  • Boschendal - 6 min drive
  • University of Stellenbosch Botanical Garden - 8 min drive
  • Jonkershoek Nature Reserve - 31 min drive

Getting around

  • Cape Town Bellville Station - 29 min drive
  • Cape Town Intl. Airport (CPT) - 45 min drive

Restaurants

  • Clouds restaurant — 1 min walk
  • Tokara Delicatessen — 10 min walk
  • Delaire Graff Restaurant — 17 min walk
  • Decameron — 7 min drive
  • Col'Cacchio — 8 min drive

About this property

Clouds Estate

Luxury hotel with 2 outdoor pools and restaurant
This hotel features 2 outdoor pools, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and concierge services are onsite. All 13 individually decorated rooms feature free WiFi and 24-hour room service. Guests can enjoy heated floor (bathroom), and other standard amenities include furnished balconies, DVD players, and flat-screen TVs.
Clouds Estate offers 13 air-conditioned accommodations with DVD players and minibars. Rooms open to furnished balconies. Each accommodation is individually decorated. 40-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 6 AM - 11 PM

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • DVD player
  • Laundry facilities

Conveniences

  • No elevators

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Afrikaans
  • English
  • Xhosa

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Roll-in shower

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • DVD player
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Heated floor (bathroom)
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children 11 and younger are not allowed at this property; All guests older than 11 are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 700 per room (one way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Children 11 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Clouds Estate
Clouds Estate Apartment Stellenbosch
Clouds Estate Stellenbosch
Clouds Estate Hotel Stellenbosch
Clouds Estate Hotel
Clouds Estate Hotel
Clouds Estate Stellenbosch
Clouds Estate Hotel Stellenbosch

Frequently asked questions

4.8
Exceptional
Rating 5 - Excellent. 118 out of 145 reviews
5 - Excellent 81%
Rating 4 - Good. 21 out of 145 reviews
4 - Good 14%
Rating 3 - Okay. 4 out of 145 reviews
3 - Okay 3%
Rating 2 - Poor. 2 out of 145 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 145 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.7/5

Staff & service

4.9/5

Amenities

4.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing getaway!
Amazing service, and stunning venue and location.
Stayed 2 nights in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay!
Very comfortable stay in the perfect area. Pool was in fantastic condition and service very good.
Stayed 3 nights in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Oct 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay
Myself and Partner had the privilege of spending an amazing weekend hosted by the friendly and professional staff at Clouds. The entire experience was attentive but not invasive and all requests were dealt with superbly Location is idyllic and an excellent access point to the Winelands
Stayed 2 nights in Jul 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and staff!
Amazing place. Staff are really helpful, and swapped us to a great room with upgrade for no cost. Views are off the charts, pool area is great. Quiet and relaxing. We'll be back.
Stayed 2 nights in Mar 2020