Le Franschhoek Hotel and Spa

Photo gallery for Le Franschhoek Hotel and Spa

Featured Image
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, free minibar items, in-room safe, desk
Premium bedding, free minibar items, in-room safe, desk
TV

Overview of Le Franschhoek Hotel and Spa

Le Franschhoek Hotel and Spa

4 out of 5

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Minor Road 16, Franschhoek, Western Cape, 7690

Explore the area

  • Popular LocationHuguenot Monument3 min drive
  • Popular LocationHuguenot Memorial Museum4 min drive
  • Popular LocationFranschhoek Wine Tram4 min drive
  • AirportCape Town (CPT-Cape Town Intl.)55 min drive

Choose dates to view prices

About this area

Franschhoek

Le Franschhoek Hotel and Spa is located in Franschhoek. Franschhoek Wine Tram and Boschendal Estate are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Hottentots-Holland Nature Reserve and Mont Rochelle Nature Reserve. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as mountain biking, horse riding, and hiking/biking trails in the area.

What's nearby

  • Huguenot Monument - 3 min drive
  • Huguenot Memorial Museum - 4 min drive
  • Franschhoek Wine Tram - 4 min drive
  • Sénéchal-Senekal Art Gallery - 4 min drive
  • Franschhoek Town Hall - 4 min drive

Getting around

  • Cape Town Intl. Airport (CPT) - 55 min drive

Restaurants

  • DISH — 1 min walk
  • Franschhoek Kitchen — 17 min walk
  • Cafe BonBon — 19 min walk
  • De Villiers Chocolate Café — 7 min drive
  • Foliage — 7 min drive

About this property

Le Franschhoek Hotel and Spa

4-star family-friendly hotel near Huguenot Monument
This hotel features a full-service spa, a restaurant, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and an outdoor tennis court are onsite. All 79 rooms feature thoughtful touches like minibars (stocked with some free items) and espresso makers, along with conveniences such as refrigerators and coffee makers. Free WiFi and 24-hour room service are standard, as are TVs with satellite channels.
Le Franschhoek Hotel and Spa offers 79 air-conditioned accommodations with minibars (stocked with some free items) and espresso makers. Beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Camelot Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: ZAR 65-95 for adults and ZAR 35-65 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Supervised childcare/activities (surcharge)

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Afrikaans
  • English
  • Xhosa
  • Zulu

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Upper floors accessible by stairs only
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free minibar (some items)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Express check-in

Check-out

Check-out before 10 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between ZAR 65 and ZAR 95 for adults, ZAR 35 and ZAR 65 for children (approximately)
  • Airport shuttle fee: ZAR 800 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 20 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Three Cities Franschhoek
Three Cities Hotel Franschhoek
Three Cities Le
Three Cities Le Franschhoek
Three Cities Le Franschhoek Hotel
Three Cities Le Hotel
Franschhoek Le Hotel
Le Hotel Franschhoek
Franschhoek Hotel
Three Cities Le Franschhoek Hotel Spa
Le Franschhoek Hotel Spa
Le Franschhoek Spa Franschhoek
Le Franschhoek Hotel and Spa Hotel
Le Franschhoek Hotel and Spa Franschhoek
Le Franschhoek Hotel and Spa Hotel Franschhoek

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 51 out of 109 reviews
5 - Excellent 47%
Rating 4 - Good. 39 out of 109 reviews
4 - Good 36%
Rating 3 - Okay. 14 out of 109 reviews
3 - Okay 13%
Rating 2 - Poor. 3 out of 109 reviews
2 - Poor 3%
Rating 1 - Terrible. 2 out of 109 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel
Excellent! The accommodations was excellent, beautiful view of the mountains. The staff, starting from the reception to housekeeping went above to ensure COVID safety and ensure we had everything we needed in our room. I would definitely recommend this place if you are looking for a quiet and save place to visit during the pandemic.
Stayed 2 nights in Jun 2021

3/5 Okay

Traveled with family
Disliked: Staff & service
Lovely views. Well maintained facilities. Service however during our stay was rather poor - especially in the bar/barista area. Staff morale was low and this could be felt in their demeanour and service levels
Stayed 3 nights in Dec 2020

3/5 Okay

Stayed 1 night in Nov 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
France in SA, Le Franschhoek is the place to be!
The hotel is situated at the foot of the mountain and from a location point of view gives you the best views one can find in the area. The staff are about the friendliest you can get and the General Manager is hands on with his teams he manages as this property is large and has many areas to take care of and ensure guests are satisfied with their overall experience like the pool area, the gardens which is well maintained and has themes flowing from one to the other. To keep it in this shape one requires an eye for attention to detail and on the ball remedy. The dining and bar area is well staffed and trained with pleasant people to take care of your needs. I will definitely recommend and be back to experience this place with my family. A stone throw from the main town as well but more importantly away from the hustle and bustle.
Stayed 2 nights in Nov 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020