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Overview of Sugar Hotel

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View from Room
View from Room
In-room safe, iron/ironing board, free WiFi
32-inch LCD TV with satellite channels, iPod dock

Sugar Hotel

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

    Popular LocationHisense Wheel of Excellence14 min walk
    Popular LocationTwo Oceans Aquarium18 min walk
    Popular LocationCape Town Cruise Terminal11 min drive
    AirportCape Town (CPT-Cape Town Intl.)22 min drive

Choose dates to view prices

Superior Room

4.7/5 guest room rating
  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

Deluxe Double with Plunge Pool

5/5 guest room rating
  • 247 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Deluxe Apartment

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Room, Private Pool, Mountainside

4.6/5 guest room rating
  • 389 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Double Room

No guest room rating
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe King

5/5 guest room rating
  • 322 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Double Room, Ground Floor

5/5 guest room rating
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

About this area

Cape Town

Located in Cape Town's Green Point neighborhood, Sugar Hotel is in the business district. Long Street and V&A Waterfront are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Table Mountain and Lions Head. Traveling with kids? Make time for Two Oceans Aquarium, or check out an event or a game at Cape Town Stadium. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Cape Town Stadium - 12 min walk
  • Hisense Wheel of Excellence - 14 min walk
  • V&A Waterfront - 18 min walk
  • Two Oceans Aquarium - 18 min walk
  • Cape Town Cruise Terminal - 11 min drive

Getting around

  • Esplanade Station - 5 min drive
  • Cape Town Station - 6 min drive
  • Cape Town Intl. Airport (CPT) - 22 min drive

Restaurants

  • Table Thirteen — 4 min walk
  • Pigalle Restaurant — 4 min walk
  • Shift expresso — 5 min walk
  • Hudsons — 5 min walk
  • Beluga — 5 min walk

About this property

Sugar Hotel

Family-friendly Cape Town hotel in Green Point, near Cape Town Stadium
This hotel features a restaurant, a bar/lounge, and massage/treatment rooms. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. All 8 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and LCD TVs with satellite channels. IPod docks, room service, and hair dryers are among the other amenities available to guests.
Sugar Hotel offers 8 accommodations with iPod docking stations and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Cape Town hotel provides complimentary wireless Internet access. 32-inch LCD televisions come with premium satellite channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7 AM–11:30 AM: ZAR 120-150 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Spa services

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English

Outdoors

  • BBQ grill(s)
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 32-inch LCD TV
  • Cable/satellite channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in from 2 PM - midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from November 20 2020 to November 25 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 3 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between ZAR 120 and ZAR 150 per person (approximately)
  • Airport shuttle fee: ZAR 395 per room (one way)
  • Airport shuttle fee per child: ZAR 395.00 (one way), (up to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Luxury City Hotel
Sugar Luxury
Sugar Luxury City
Sugar Luxury City Hotel
Sugar Luxury Hotel
Sugar Hotel Cape Town
Sugar Hotel
Sugar Cape Town
Sugar Hotel And Spa
Sugar Hotel Cape Town Central
Sugar Hotel & Spa Cape Town, South Africa
Sugar Hotel & Spa Cape Town South Africa
Sugar Luxury City Hotel Spa
Sugar Hotel Hotel
Sugar Hotel Cape Town
Sugar Hotel Hotel Cape Town

Frequently asked questions

Can I cancel my reservation for free at Sugar Hotel and receive a full refund?
Yes, Sugar Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sugar Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sugar Hotel?
As of Apr 13, 2021, prices found for a 1-night stay for 2 adults at Sugar Hotel on Apr 18, 2021 start from $53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Sugar Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sugar Hotel?
Self parking is free at this property; nearby parking is also free.
What time is check-in at Sugar Hotel?
Check-in is from 2 PM - midnight.
What time is check-out at Sugar Hotel?
Check-out is at 11 AM.
Does Sugar Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of ZAR 395 per room applies.
Where is Sugar Hotel located?
This family-friendly Cape Town hotel is located in the entertainment district, within a 15-minute walk of Cape Quarter Lifestyle Village and Cape Town Stadium. Long Street and Cape Town International Convention Centre are also within 1 mi (2 km). Cape Town Station is 21 minutes by foot.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 102 out of 149 reviews
5 - Excellent 68%
Rating 4 - Good. 37 out of 149 reviews
4 - Good 25%
Rating 3 - Okay. 6 out of 149 reviews
3 - Okay 4%
Rating 2 - Poor. 1 out of 149 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 149 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

3/5 Okay

Traveled with family
Stayed 2 nights in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet time at the Sugar.
A sweet little Hotel, luxurious and spacious room, very clean, excellent and friendly staff.
Stayed 1 night in Jun 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feedback and suggestion
We had a pleasant stay, however the Monday we had to check out, the restaurant was closed (we had the bed and breakfast deal) Also, it would be a good addition to look into heated pools and perhaps an overhead cover for the patio, as when it was cold or raining, it wasn't pleasant to be on the patio. We are both smokers, so we needed to go out to the patio to smoke which was a bit uncomfortable due to the weather.
Stayed 3 nights in Jul 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, little tiny room,no safe parking
Stayed 2 nights in Mar 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

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