Sugar Hotel

Photo gallery for Sugar Hotel

Primary image
View from room
Superior Room, Private Pool, Mountainside | View from room
Deluxe Double with Plunge Pool  | In-room safe, iron/ironing board, free WiFi, bed sheets
Living room | 32-inch LCD TV with satellite channels, iPod dock

Overview of Sugar Hotel

Sugar Hotel

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
1 Main Road, Green Point, Cape Town, Western Cape, 8005

Explore the area

  • Popular LocationCape Town Stadium12 min walk
  • Popular LocationLong Street15 min walk
  • Popular LocationV&A Waterfront18 min walk
  • AirportCape Town (CPT-Cape Town Intl.)23 min drive

Choose dates to view prices

About this area

Cape Town

Sugar Hotel is located in Cape Town City Centre, a neighborhood in Cape Town, and is in the entertainment district and in the mountains. Martin Osner Fine Art Photography Gallery and Zeitz Museum of Contemporary Art Africa are cultural highlights, and some of the area's activities can be experienced at Green Point Park and Cape Town Cruise Terminal. Traveling with kids? Consider Two Oceans Aquarium, or check out an event or a game at Cape Town Stadium. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Cape Town Stadium - 12 min walk
  • Hisense Wheel of Excellence - 14 min walk
  • Long Street - 15 min walk
  • V&A Waterfront - 18 min walk
  • Two Oceans Aquarium - 18 min walk

Getting around

  • Esplanade Station - 5 min drive
  • Cape Town Station - 7 min drive
  • Cape Town Intl. Airport (CPT) - 23 min drive

Restaurants

  • Pigalle Restaurant - 3 min walk
  • Hudsons - 4 min walk
  • Shift expresso - 5 min walk
  • Salathai Restaurant - 6 min walk
  • El Burro - 6 min walk

About this property

Sugar Hotel

Family-friendly Cape Town hotel in Cape Town City Centre with free parking
This hotel features a restaurant, a bar/lounge, and massage/treatment rooms. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Sugar Hotel offers 8 accommodations with iPod docking stations and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Cape Town hotel provides complimentary wireless Internet access. 32-inch LCD televisions come with premium satellite channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7 AM–11:30 AM: ZAR 120-150 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Spa services

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch LCD TV
  • Cable/satellite channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Iron/ironing board (on request)
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: between ZAR 120 and ZAR 150 per person (approximately)
  • Airport shuttle fee: ZAR 395 per room (one way)
  • Airport shuttle fee per child: ZAR 395.00 (one way), (up to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Luxury City Hotel
Sugar Luxury
Sugar Luxury City
Sugar Luxury City Hotel
Sugar Luxury Hotel
Sugar Hotel Cape Town
Sugar Hotel
Sugar Cape Town
Sugar Hotel And Spa
Sugar Hotel Cape Town Central
Sugar Hotel & Spa Cape Town, South Africa
Sugar Hotel & Spa Cape Town South Africa
Sugar Luxury City Hotel Spa
Sugar Hotel Hotel
Sugar Hotel Cape Town
Sugar Hotel Hotel Cape Town

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 104 out of 153 reviews
5 - Excellent 68%
Rating 4 - Good. 38 out of 153 reviews
4 - Good 25%
Rating 3 - Okay. 6 out of 153 reviews
3 - Okay 4%
Rating 2 - Poor. 1 out of 153 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 153 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.7/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.0/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Little Spot!
This hotel has fewer than 10 rooms, but somehow still manages to have a restaurant and a spa. Everything was beautiful, from the private pool attached to our room to the mountain view, and the price was shockingly good. Staff was very pleasant and there are 2 lovely dogs that live in reception. Would recommend, would stay again.
Stayed 2 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great walkable location, nice large room with private soaking pool, very good breakfast
Stayed 2 nights in Jan 2022

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, amenities
The room was exceptionally tiny. There was no space to move. Advertised as a 5star and charging 5star rates the room was tiny, facilities were non existant. The only thing that was decent was the breakfast. There was no automatic upgrade as they were supppsed to do
Stayed 3 nights in Dec 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
25th Anniversary
Our stay was fantastic. Loved the private pool and breakfast.
Stayed 1 night in Dec 2020

3/5 Okay

Traveled with family
Stayed 2 nights in Oct 2020