One&Only Cape Town is located in Victoria and Alfred Waterfront, a neighborhood in Cape Town, and is in a shopping district and on the waterfront. Cape Town Cruise Terminal and Green Point Park are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit V&A Waterfront and Long Street. Traveling with kids? Consider Two Oceans Aquarium and Cape Town Museum. Discover the area's water adventures with kayaking and water skiing nearby, or enjoy the great outdoors with ecotours and hiking/biking trails.
Family-friendly Cape Town hotel in Victoria and Alfred Waterfront, near Two Oceans Aquarium
Along with 2 restaurants, this hotel has a marina and a full-service spa. Free English breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include an outdoor pool, a 24-hour fitness center, and a bar/lounge.
One&Only Cape Town offers 131 accommodations with iPod docking stations and minibars (stocked with some free items). Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels. Refrigerators and espresso makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.
This Cape Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
One and Only Spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and a steam room.
Guests under 12 years old are not allowed in the spa.
Awards and affiliations
Green / Sustainable Property This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
One&Only Cape Town is listed in the 2010 Condé Nast Traveler Hot List and the 2021 Travel + Leisure 500.
Languages spoken
English
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available
Height restrictions apply for onsite parking
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Limo/town car service
Food and drink
Free English breakfast available daily 7:00 AM–11:00 AM
2 restaurants
1 poolside bar and 1 bar
24-hour room service
Restaurants on site
Nobu
Isola
Vista Bar and Lounge
Things to do
24-hour fitness center
Access to nearby outdoor pool
Aerobics classes
Arcade/game room
Art gallery
Full-service spa
Mini golf
Motorized watercraft
Outdoor pool
Playground
Sauna
Spa tub
Steam room
Yoga classes
Family friendly
Access to nearby outdoor pool
Arcade/game room
Babysitting (surcharge)
Free children's club
Free cribs/infant beds
Free supervised childcare
In-room child care (surcharge)
Laundry facilities
Mini golf
Outdoor pool
Playground
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
ATM/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services
Business services
Business center
Conference space (3927 square feet)
Meeting rooms - 2
Outdoors
Marina onsite
Pool cabanas (surcharge)
Pool sun loungers
Pool umbrellas
Terrace
Spa
12 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hot springs/mineral springs
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage - Swedish
Massage - Thai
Massage/treatment rooms
Outdoor treatment areas
Sauna
Spa tub
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
For more details, please contact the property using the information on the booking confirmation
Guests booked in a "South African Resident" room type must present Residence Card at check-in. The property reserves the right to amend the rate if valid proof is not provided.
Renovations and closures
The property will be renovating from February 22 2022 to April 30 2022 (completion date subject to change). The following areas are affected:
Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for ZAR 950.0 per night
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Airport shuttle fee: ZAR 990 per vehicle (one-way)
Late check-out is available for a fee (subject to availability, amount varies)
Rollaway bed fee: ZAR 950.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
National rating
Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
Property is also known as
One&Only Cape Town
One&Only Hotel
One&Only Hotel Cape Town
One And Only Cape Town
One&Only Cape Town Hotel Cape Town Central
One&Only Cape Town South Africa
One&Only Cape Town Hotel
One And Only Cape Town
One&Only Cape Town South Africa
One Only Cape Town
One&Only Cape Town Hotel
One&Only Cape Town Cape Town
One&Only Cape Town Hotel Cape Town
Frequently asked questions
Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.
No, only service animals are welcome at the property.
Self parking and valet parking are free at this property.
Check-in is from 2:00 PM - midnight.
Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).
Yes, there's an airport shuttle that runs on request. A fee of ZAR 990 per vehicle applies.
This family-friendly Cape Town hotel is located on the waterfront, within a 15-minute walk of Two Oceans Aquarium and V&A Waterfront. Cape Town Cruise Terminal and Kloof Street are also within 3 mi (5 km).
Yes, One&Only Cape Town offers free cancellation on select room rates, because flexibility matters! Please refer to One&Only Cape Town cancellation policy on our site for more details about any exclusions or requirements.
Overall score and ratings
4.7
Exceptional
We verify reviews to ensure the traveler booked with Expedia Group. Travelers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.
Terrible service. They seem desperately understaffed. You walk through the hotel and it sometimes feel like no one even works there. Also the staff they do have are badly trained, so the overall level of service is no way near what you’d expect from this level of hotel.
Save your money and stay at the nearest Holiday Inn.
Stayed 5 nights in Mar 2022
4/5 Good
Charles
Traveled with partner
Mar 9, 2022
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location. In normal times it would have been perfect. Unfortunately there was hotel construction Mon-Sat 10am to 4pm and it was very noisy and disruptive. You couldn't sit in the lounge and have a conversation it was that bad.