5/5 Excellent
Richard
Traveled with family
18 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our best hotel experience
Stayed 2 nights in Mar 2020
Overview of One&Only Cape Town
Photo gallery
VIP Access
One&Only Cape Town
4.8/5 Exceptional
Guests rated this property 4.8/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air Conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- 24-hour vacancy between guest room stays
- Hand sanitizer provided
Explore the area
Two Oceans Aquarium1 min walk
Hisense Wheel of Excellence7 min walk
V&A Waterfront10 min walk
Cape Town (CPT-Cape Town Intl.)18 min drive
Choose dates to view prices
Superior Room, 1 King Bed (Island - South African Resident)
- 786 sq ft
- Water view
- Sleeps 3
- 1 King Bed
Superior Room, 2 Queen Beds (Island - South African Resident)
- 786 sq ft
- Water view
- Sleeps 4
- 2 Queen Beds
Suite, 1 Bedroom (Island - South African Resident)
- 1238 sq ft
- Water view
- Sleeps 3
- 1 King Bed
Premier Room, 1 King Bed, Mountain View (Marina)
- 678 sq ft
- Mountain view
- Sleeps 3
- 1 King Bed
Presidential Suite
- 4122 sq ft
- Mountain view
- Sleeps 6
- 2 King Beds
Suite (Table Mountain)
- 3416 sq ft
- Mountain view
- Sleeps 3
- 1 King Bed
Room, 1 King Bed, Harbor View (Marina)
- 676 sq ft
- Harbor view
- Sleeps 3
- 1 King Bed
Room, 2 Queen Beds, Mountain View (Marina)
- 676 sq ft
- Mountain view
- Sleeps 4
- 2 Queen Beds
Grand Suite, 1 Bedroom (Island - South African Resident)
- 1672 sq ft
- Water view
- Sleeps 3
- 2 Queen Beds
Room, 1 King Bed, Mountain View (Marina)
- 676 sq ft
- Mountain view
- Sleeps 3
- 1 King Bed
Premier Room, 2 Queen Beds, Mountain View (Marina)
- 678 sq ft
- Mountain view
- Sleeps 4
- 2 Queen Beds
Superior Room, 2 Queen Beds (Island)
- 786 sq ft
- Water view
- Sleeps 4
- 2 Queen Beds
Superior Room, 1 King Bed (Island)
- 747 sq ft
- Water view
- Sleeps 3
- 1 King Bed
Room, 2 Queen Beds, Harbor View (Marina)
- 678 sq ft
- Harbor view
- Sleeps 4
- 2 Queen Beds
Suite, 1 Bedroom (Island)
- 1238 sq ft
- Water view
- Sleeps 3
- 1 King Bed
Grand Suite, 1 Bedroom, Marina View
- 1668 sq ft
- Marina view
- Sleeps 3
- 1 King Bed
Suite, 1 Bedroom, Marina View
- 1324 sq ft
- Marina view
- Sleeps 3
- 1 King Bed
Family Suite, 2 Bedrooms
- 2348 sq ft
- Mountain view
- Sleeps 5
- 1 King Bed and 2 Queen Beds
Family Suite, 2 Bedrooms (Premiere)
- 2348 sq ft
- Mountain view
- Sleeps 6
- 1 King Bed and 2 Queen Beds
Grand Suite, 1 Bedroom (Island)
- 1672 sq ft
- Water view
- Sleeps 3
- 1 King Bed
Family Suite, 2 Bedrooms (Island)
- 2734 sq ft
- Water view
- Sleeps 6
- 2 King Beds
About this area
Cape Town
Located in Cape Town, One&Only Cape Town is in the city center and on the waterfront. Long Street and V&A Waterfront are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Table Mountain and Lions Head. Traveling with kids? Make time for Two Oceans Aquarium, or check out an event or a game at Cape Town Stadium. Kayaking and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and ecotours nearby.
View in a map
What's nearby
- Two Oceans Aquarium - 1 min walk
- Hisense Wheel of Excellence - 7 min walk
- V&A Waterfront - 10 min walk
- Cape Town Stadium - 3 min drive
- Cape Town Cruise Terminal - 11 min drive
Getting around
- Esplanade Station - 7 min drive
- Cape Town Station - 8 min drive
- Cape Town Intl. Airport (CPT) - 18 min drive
Restaurants
- Nobu — 1 min walk
- Isola — 1 min walk
- Market on the Wharf — 4 min walk
- Mitchells Ale House — 6 min walk
- Vovo Telo — 6 min walk
About this property
Awards and affiliations
Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Awards and affiliations
One&Only Cape Town is listed in the 2010 Condé Nast Traveler Hot List.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
- Free valet parking on site
- Onsite parking is wheelchair accessible
- Height restrictions apply for onsite parking
- 24-hour roundtrip airport shuttle (surcharge)
- Airport shuttle on request
- Limo/town car service
Food and drink
- 2 restaurants
- 1 poolside bar and 1 bar
- 24-hour room service
Things to do
- 24-hour fitness center
- Access to nearby outdoor pool
- Aerobics classes
- Arcade/game room
- Art gallery
- Full-service spa
- Mini golf
- Motorized watercraft
- Outdoor pool
- Sauna
- Spa tub
- Steam room
- Yoga classes
Family friendly
- Arcade/game room
- Babysitting/childcare (surcharge)
- Dry cleaning service
- Free children's club
- Free cribs/infant beds
- Free supervised childcare/activities
- In-room child care (surcharge)
- Laundry facilities
- Mini golf
- Outdoor pool
- Refrigerator
- Rollaway/extra beds (surcharge)
- Snack bar/deli
- Soundproofed rooms
Conveniences
- ATM/banking services
- Ballroom
- Elevator
- Free newspapers in lobby
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- English
Business services
- 2 meeting rooms
- Conference space (3927 square feet)
Outdoors
- Marina onsite
- Pool cabanas (surcharge)
- Pool sun loungers
- Pool umbrellas
Spa
- 12 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Detox wraps
- Facials
- Hot springs/mineral springs
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - prenatal
- Massage - sports
- Massage - Swedish
- Massage - Thai
- Massage/treatment rooms
- Outdoor treatment areas
- Sauna
- Spa tub
- Steam room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Stair-free path to entrance
- Well-lit path to entrance
- Wheelchair-accessible business center
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchair accessible (may have limitations)
- Wheelchair-width doorways
More
- Couples dining
- Designated smoking areas
- Romance packages available
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Blackout drapes/curtains
- Down comforter
- Free cribs/infant beds
- Hypo-allergenic bedding
- Linens
- Pillow menu
- Pillow-top mattress
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Bathrobes
- Deep soaking bathtub
- Designer toiletries
- Hair dryer
- Rainfall showerhead
- Separate bathtub and shower
- Towels
Entertainment
- 42-inch LCD TV
- iPod dock
- Premium channels
- Satellite channels
Food and drink
- Espresso maker
- Free bottled water
- Free minibar (some items)
- Refrigerator
More
- Children's slippers
- Connecting rooms available
- Desk
- Free newspapers
- In-room massage
- Iron/ironing board (on request)
- Laptop-friendly workspace
- Phone
- Safe
- Slippers
- Soundproofing
- Turndown service
Policies
Check-in
Check-in from 2:00 PM - midnight
Express check-in
Check-out
Check-out before 11 AM
Late check-out subject to availability
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in a Superior Room, 2 Queen Beds (Island South African Resident Rate) and Superior Room, 1 King Bed (Island South African Resident Rate) must present Residence Card at check-in. The property reserves the right to amend the rate if valid proof is not provided.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for ZAR 895.0 per night
Free cribs (infant beds)
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Destination fee: ZAR 40 per accommodation, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Airport shuttle fee: ZAR 990 per vehicle (one-way)
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: ZAR 895.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the spa
National rating
Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
Property is also known as
One&Only Cape Town
One&Only Hotel
One&Only Hotel Cape Town
One And Only Cape Town
One&Only Cape Town Hotel Cape Town Central
One&Only Cape Town South Africa
One&Only Cape Town Hotel
One And Only Cape Town
One&Only Cape Town South Africa
One Only Cape Town
One&Only Cape Town Hotel
One&Only Cape Town Cape Town
One&Only Cape Town Hotel Cape Town
Frequently asked questions
4.8
Exceptional
4.8/5
Cleanliness
4.7/5
Staff & service
4.5/5
Amenities
4.8/5
Property conditions & facilities
4/5 Good
Verified traveler
Traveled with partner
18 Feb 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020
5/5 Excellent
Paul, Leicester
Traveled with partner
16 Feb 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Feb 2020
5/5 Excellent
Vicki
10 Feb 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2020
5/5 Excellent
James
Business traveler
9 Feb 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
superb, pricey but worth it
Stayed 5 nights in Jan 2020
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