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Overview of One&Only Cape Town

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Outdoor pool, open 8:00 AM to 8:00 PM, cabanas (surcharge)
Outdoor pool, open 8:00 AM to 8:00 PM, cabanas (surcharge)
Outdoor pool, open 8:00 AM to 8:00 PM, cabanas (surcharge)
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One&Only Cape Town

5 out of 5

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationTwo Oceans Aquarium1 min walk
    Popular LocationHisense Wheel of Excellence7 min walk
    Popular LocationV&A Waterfront10 min walk
    AirportCape Town (CPT-Cape Town Intl.)18 min drive

Choose dates to view prices

Superior Room, 1 King Bed (Island - South African Resident)

  • 786 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Queen Beds (Island - South African Resident)

  • 786 sq ft
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (Island - South African Resident)

  • 1238 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed, Mountain View (Marina)

  • 678 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Presidential Suite

  • 4122 sq ft
  • Mountain view
  • Sleeps 6
  • 2 King Beds

Suite (Table Mountain)

  • 3416 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Harbor View (Marina)

  • 676 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Mountain View (Marina)

  • 676 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Grand Suite, 1 Bedroom (Island - South African Resident)

  • 1672 sq ft
  • Water view
  • Sleeps 3
  • 2 Queen Beds

Room, 1 King Bed, Mountain View (Marina)

  • 676 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Queen Beds, Mountain View (Marina)

  • 678 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Queen Beds (Island)

  • 786 sq ft
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed (Island)

  • 747 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Harbor View (Marina)

  • 678 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (Island)

  • 1238 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

Grand Suite, 1 Bedroom, Marina View

  • 1668 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Marina View

  • 1324 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed

Family Suite, 2 Bedrooms

  • 2348 sq ft
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Family Suite, 2 Bedrooms (Premiere)

  • 2348 sq ft
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Grand Suite, 1 Bedroom (Island)

  • 1672 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

Family Suite, 2 Bedrooms (Island)

  • 2734 sq ft
  • Water view
  • Sleeps 6
  • 2 King Beds

About this area

Cape Town

Located in Cape Town, One&Only Cape Town is in the city center and on the waterfront. Long Street and V&A Waterfront are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Table Mountain and Lions Head. Traveling with kids? Make time for Two Oceans Aquarium, or check out an event or a game at Cape Town Stadium. Kayaking and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and ecotours nearby.
Popular Location

What's nearby

  • Two Oceans Aquarium - 1 min walk
  • Hisense Wheel of Excellence - 7 min walk
  • V&A Waterfront - 10 min walk
  • Cape Town Stadium - 3 min drive
  • Cape Town Cruise Terminal - 11 min drive

Getting around

  • Esplanade Station - 7 min drive
  • Cape Town Station - 8 min drive
  • AirportCape Town Intl. Airport (CPT) - 18 min drive

Restaurants

  • Nobu — 1 min walk
  • Isola — 1 min walk
  • Market on the Wharf — 4 min walk
  • Mitchells Ale House — 6 min walk
  • Vovo Telo — 6 min walk
View in a map

About this property

One&Only Cape Town

Family-friendly Cape Town hotel in Victoria and Alfred Waterfront, walk to Two Oceans Aquarium
Along with 2 restaurants, this hotel has a marina and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Other amenities include an outdoor pool, a 24-hour fitness center, and a bar/lounge. All 131 soundproofed rooms feature free WiFi and pillowtop beds. Guests can enjoy deep soaking tubs, and other standard amenities include iPod docks, 24-hour room service, and LCD TVs.
One&Only Cape Town offers 131 accommodations with iPod docking stations and minibars (stocked with some free items). Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels. Refrigerators and espresso makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Cape Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

One and Only Spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and a steam room.

Guests under 12 years old are not allowed in the spa.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Awards and affiliations

One&Only Cape Town is listed in the 2010 Condé Nast Traveler Hot List.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Onsite parking is wheelchair accessible
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Access to nearby outdoor pool
  • Aerobics classes
  • Arcade/game room
  • Art gallery
  • Full-service spa
  • Mini golf
  • Motorized watercraft
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare/activities
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English

Business services

  • 2 meeting rooms
  • Conference space (3927 square feet)

Outdoors

  • Marina onsite
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (some items)
  • Refrigerator

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in a Superior Room, 2 Queen Beds (Island South African Resident Rate) and Superior Room, 1 King Bed (Island South African Resident Rate) must present Residence Card at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for ZAR 895.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: ZAR 40 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 990 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: ZAR 895.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the spa

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

One&Only Cape Town
One&Only Hotel
One&Only Hotel Cape Town
One And Only Cape Town
One&Only Cape Town Hotel Cape Town Central
One&Only Cape Town South Africa
One&Only Cape Town Hotel
One And Only Cape Town
One&Only Cape Town South Africa
One Only Cape Town
One&Only Cape Town Hotel
One&Only Cape Town Cape Town
One&Only Cape Town Hotel Cape Town

Frequently asked questions

Can I cancel my reservation for free at One&Only Cape Town and receive a full refund?
Yes, One&Only Cape Town offers free cancellation on select room rates, because flexibility matters! Please refer to One&Only Cape Town cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at One&Only Cape Town?
As of Jan 22, 2021, prices found for a 1-night stay for 2 adults at One&Only Cape Town on Jan 29, 2021 start from $942, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does One&Only Cape Town have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.
Is One&Only Cape Town pet-friendly?
No, only service animals are welcome at the property.
How much is parking at One&Only Cape Town?
Self parking and valet parking are free at this property.
What time is check-in at One&Only Cape Town?
Check-in is from 2:00 PM - midnight.
What time is check-out at One&Only Cape Town?
Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).
Does One&Only Cape Town provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of ZAR 990 per vehicle, one-way, applies.
Where is One&Only Cape Town located?
This family-friendly Cape Town hotel is located on the waterfront, within a 15-minute walk of Two Oceans Aquarium and V&A Waterfront. Cape Town International Convention Centre and Cape Town Stadium are also within 1 mi (2 km).
4.8
Exceptional
Rating 5 - Excellent. 239 out of 287 reviews
5 - Excellent 83%
Rating 4 - Good. 37 out of 287 reviews
4 - Good 13%
Rating 3 - Okay. 4 out of 287 reviews
3 - Okay 1%
Rating 2 - Poor. 4 out of 287 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 287 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our best hotel experience
Simply the best hotel experience we've ever enjoyed (and we've enjoyed a lot). Everything from when you pull-up, check-in, breakfast (seriously - best hotel breakfast we've enjoyed) and the service and amenities throughout the stay. Kids club is superb, pool is superb, food is superb, location is superb, view is superb. The best place we could want to be during Covid19 (which they handle professionally and calmly). There is honestly not one thing I can find to fault One and Only Cape Town.
Stayed 2 nights in Mar 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel but now just a tiny bit tired. Will soon need a program of renovation. Staff were great. Gym is fab. Nice location.
Stayed 3 nights in Feb 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
pool and in particular the sunbathing area was a little small when the hotel was really busy
Stayed 11 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
superb, pricey but worth it
A wonderful location and a superb hotel, pricey but delivers a great hotel experience
Stayed 5 nights in Jan 2020

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