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The Bay Hotel

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4 outdoor pools, free cabanas, sun loungers
4 outdoor pools, free cabanas, sun loungers
4 outdoor pools, free cabanas, sun loungers
Balcony

Overview of The Bay Hotel

The Bay Hotel

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
69 Victoria Road, Camps Bay, Cape Town, Western Cape, 8040

Explore the area

  • Popular LocationCamps Bay Beach1 min walk
  • Popular LocationClifton Bay Beach19 min walk
  • Popular LocationLions Head4 min drive
  • AirportCape Town (CPT-Cape Town Intl.)23 min drive

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About this area

Cape Town

Located on the beach, The Bay Hotel is in Camps Bay, a neighborhood in Cape Town with great shopping. St. Georges Mall and Church Square are local landmarks, and some of the area's attractions include South African Museum and Planetarium and Cape Town Museum. Two Oceans Aquarium and Cape Town Science Centre are also worth visiting. Discover the area's water adventures with parasailing and windsurfing nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails. Guests appreciate the hotel's central location.
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Map

What's nearby

  • Camps Bay Beach - 1 min walk
  • Clifton Bay Beach - 19 min walk
  • Lions Head - 4 min drive
  • South African Museum and Planetarium - 7 min drive
  • Table Mountain - 7 min drive

Restaurants

  • Deli — 1 min walk
  • PRIMI — 3 min walk
  • Café Caprice — 3 min walk
  • Codfather — 3 min walk
  • Mynt Cafe — 3 min walk

Getting around

  • Cape Town Station - 8 min drive
  • Woodstock Station - 10 min drive
  • Cape Town Intl. Airport (CPT) - 23 min drive

About this property

The Bay Hotel

4.5-star luxury hotel by the ocean
With a white sand beach, a beach bar and beach towels, The Bay Hotel is the perfect place to soak up some sun. Treat yourself to hydrotherapy, a facial, or a manicure/pedicure at Mint Wellness Spa, the onsite spa. Enjoy ocean views and more at the two onsite restaurants.
You'll also find perks like:
  • 4 outdoor pools with free cabanas and sun loungers
  • 2 outdoor tennis courts, self parking (surcharge), and limo/town car service
  • A 24-hour front desk, massage treatment rooms, and a porter/bellhop
  • Guest reviews give top marks for the proximity to shopping
Room features
All 78 rooms have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and rollaway/extra beds (surcharge)
  • Bathrooms with separate tubs/showers and free toiletries
  • Separate sitting areas, cribs/infant beds, and coffee/tea makers

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (ZAR 80 per day)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • 2 restaurants and 1 coffee shop/café
  • 1 beach bar, 1 poolside bar and 1 bar/lounge
  • 24-hour room service

Things to do

  • 4 outdoor pools
  • 2 outdoor tennis courts
  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Indoor tennis court
  • Sauna
  • Shopping
  • Tennis

Family friendly

  • 4 outdoor pools
  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Afrikaans
  • English

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms - 2

Outdoors

  • Beachfront location
  • Free pool cabanas
  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible parking

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • In-room massage
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

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Cape Town
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Camps Bay
Camps Bay
Hotel
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Guest rating 4+
Guest rating 4+
Family friendly
Family friendly
4 star
4 star
Free WiFi
Free WiFi
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 2 PM - 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of ZAR 250 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ZAR 1540.0 per day
Cribs (infant beds) are available for ZAR 300.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: ZAR 1000 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 750 per vehicle (one-way)
  • Self parking fee: ZAR 80 per day
  • Pet fee: ZAR 250 per pet, per day
  • A late check-out fee will be charged
  • Crib (infant bed) fee: ZAR 300.0 per day
  • Rollaway bed fee: ZAR 1540.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Bay Cape Town
Bay Hotel
Bay Hotel Cape Town
Hotel Bay
The Bay Hotel Hotel
The Bay Hotel Cape Town
The Bay Hotel Hotel Cape Town

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 173 out of 299 reviews
5 - Excellent 58%
Rating 4 - Good. 75 out of 299 reviews
4 - Good 25%
Rating 3 - Okay. 33 out of 299 reviews
3 - Okay 11%
Rating 2 - Poor. 9 out of 299 reviews
2 - Poor 3%
Rating 1 - Terrible. 9 out of 299 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, nice room, very nice hotel personel. Even after check out the hotel let us enjoy the beautiful pool deck for another week
Stayed 5 nights in Nov 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
To be honest, considering this was a 5 star hotel, we found it really lacking in amenities representing that level of quality and luxury - bed was extremely hard, carpet floors, small bathroom, obstructed view in a mountain view room. We would probably not consider staying here again.
Stayed 1 night in Apr 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean however the carpets were still wet when we moved in, and there was no soap in the bathroom. The latter was provided when we asked so no problem.
Stayed 3 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Stayed 2 nights in Feb 2021