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The Coal Exchange Hotel

Property class: 3.5

Choose dates to view prices

Close to Cardiff Bay and Utilita Arena Cardiff, The Coal Exchange Hotel provides a bar, a restaurant, and more. Guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Bar
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room

A neatly made bed with a wooden headboard, a bedside table with a lamp, and a large mirror on the wall.

Standard Double Room

7.6 out of 10
Good
(15 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, a large ornate mirror, a wall-mounted decorative piece, and a desk with a chair.

Family Room

7.4 out of 10
Good
(3 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

View all photos for Presidential Suite

Presidential Suite | In-room safe, iron/ironing board, WiFi (free), individually decorated

Presidential Suite

10.0 out of 10
Exceptional
(1 review)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds
  • Free WiFi

View all photos for Triple Room

Triple Room | In-room safe, iron/ironing board, WiFi (free), individually decorated

Triple Room

8.0 out of 10
Very good
(6 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Triple Room, Accessible

Triple Room, Accessible | In-room safe, iron/ironing board, WiFi (free), individually decorated

Triple Room, Accessible

7.4 out of 10
Good
(6 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | In-room safe, iron/ironing board, WiFi (free), individually decorated

Quadruple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for King Room

King Room | In-room safe, iron/ironing board, WiFi (free), individually decorated

King Room

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard King Room with Shower

Standard King Room with Shower | In-room safe, iron/ironing board, WiFi (free), individually decorated

Standard King Room with Shower

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi
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About the neighborhood

Located in Butetown, a neighborhood in Cardiff, The Coal Exchange Hotel is near a train station. Cardiff Bay and Techniquest are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit St. David's and Capitol Shopping Centre. Looking to enjoy an event or a game? See what's going on at Utilita Arena Cardiff or Principality Stadium. Visit our Cardiff travel guide
Map
The Exchange Bld, Mount Stuart Square, Cardiff, Wales, CF10 5FQ

What's nearby

  • A waterfront cityscape at dusk with a prominent Ferris wheel, a clock tower, and a calm harbor reflecting the sunset.
    Cardiff Bay
    1 min walk - 0.0 miles
  • A waterfront promenade with steps leading to a seating area, a tall concrete structure, and a row of commercial buildings with various storefronts.
    Mermaid Quay
    2 min walk - 0.1 miles
  • A modern building with large letters spelling "HORIZONS" and "ALIVE".
    Wales Millennium Centre
    5 min walk - 0.3 miles
  • A waterfront cityscape with a large stadium, a red clock tower, and modern buildings.
    Cardiff Bay Waterfront
    6 min walk - 0.4 miles
  • Coal Exchange building
    1 min walk - 0.0 miles

Getting around

  • Cardiff Bay Station
    5 min walk
  • Cardiff International Airport (CWL)
    28 min drive

Restaurants

  • The Mount Stuart (Wetherspoon)
    6 min walk
  • PizzaExpress
    6 min walk
  • The Dock
    5 min walk
  • Coffee Mania
    4 min walk
  • Yakitori1
    5 min walk

About this property

The Coal Exchange Hotel

  • Hotel near Cardiff Bay
  • Close to Utilita Arena Cardiff, The Coal Exchange Hotel provides amenities like a bar and a restaurant. Stay connected with free in-room WiFi.
  • Other perks include:
    • Full breakfast (surcharge), express check-out, and luggage storage
    • Multilingual staff, a front-desk safe, and an elevator
    • Concierge services, a 24-hour front desk, and smoke-free premises
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 55 individually decorated rooms boast amenities such as late night room service, free WiFi, and safes.
  • Other amenities include:
    • Free toiletries and hair dryers
    • 30-inch LCD TVs with digital channels
    • Wardrobes/closets, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 14.50 for adults and GBP 9 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 30-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Connecting rooms available
  • Individual decor
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to December 26:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.50 for adults and GBP 9.00 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is The Coal Exchange Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Coal Exchange Hotel?

As of Aug 18, 2026, prices found for a 1-night stay for 2 adults at The Coal Exchange Hotel on Aug 26, 2026 start from $65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

The Coal Exchange Hotel doesn't offer parking.

What time is check-in at The Coal Exchange Hotel?

Check-in start time: 3 PM; Check-in end time: 1:00 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at The Coal Exchange Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Coal Exchange Hotel located?

Located in Butetown, this hotel is within 1 mi (2 km) of Cardiff Bay and Utilita Arena Cardiff. Coal Exchange building and Mermaid Quay are also within 5 minutes. Cardiff Bay Station is only a 5-minute walk and Cardiff Central Station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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