Cascades Tours

Lovely stay, the staff were incredibly helpful and treated us like royalty during our stay. The Riad is beautiful and well located. A bit out of the chaos but accessible by car so no need to worry about dragging your luggage miles through cobblestone.

The property appears quite run-down and is in serious need of maintenance and renovation. The washrooms are in very poor condition, with several broken fixtures, and some of the curtains in room are torn. The elevator buttons are unreliable and often need to be pressed several times before they respond. Communication can also be challenging, as many staff members have limited English proficiency. At breakfast, the dishes were not labeled, even though I noticed the food labels stacked nearby rather than being displayed. Overall, the property gives the impression of a hotel that has been neglected for quite some time. Significant improvements in maintenance, upkeep, and attention to basic guest services are urgently needed.